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Remote Access Insights

What is Remote Access? Work From Anywhere Easily

By Trevor Jackins
5 minute read

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What is Remote Access?

  • Remote access is the ability to access a computer or device from another device, at any time, and from anywhere. With remote access software, you have the freedom to access that computer and all its files and applications from another device and control it as if you were sitting in front of it.

Seamless Remote Access with Splashtop
Seamless Remote Access with Splashtop

Introduction to Remote Access

Has there ever been a time when you needed to get on your computer right away, but couldn’t because you didn’t have it with you?

There are many scenarios where the cloud just isn’t enough when you can’t physically access your desktop. For example, maybe you need to access a certain file but you can’t upload it to the cloud due to company policy.

Or maybe you need to use a software application that is only available to you on a certain computer. This could be because the software is only licensed to your work computer, or because your desktop is the only workstation powerful enough to run the resource-intensive program you need to use.

No matter the situation, being without your computer while working remotely can greatly hinder your productivity. This makes us wish we could always have our computer available to us wherever we go.

Thankfully, remote access makes that possible without requiring you to take your computer with you. With a remote access tool like Splashtop, you’ll be able to securely access the computer you want to connect to, and remotely control it from another device as if you were using it in person. Entire organizations can leverage this technology to enable work from home. Schools and universities can use it to enhance remote learning.

Remote Access Examples & Case Studies

Enabling Remote Work

S.J. Pockmire’s experience working at both the Moore County Historical Association and Vintage Soapworks demonstrates how remote access can overcome geographic constraints. Previously limited by the need to work at a specific historical site, Pockmire found flexibility with Splashtop. This technology allowed her to access crucial documents from a more comfortable, home-based office.

For Vintage Soapworks, remote access facilitated the design of product labels from home, followed by easy file transfer for printing. This use case underscores the benefit of remote access in enabling remote work without the need to be physically present at a work location, significantly enhancing efficiency and work-life balance.

Here’s a video showing how you could use a Chromebook for remote pc access to a Windows computer to work remotely:

Chromebook With Business Access
Chromebook With Business Access

Providing Remote Technical Support

Remote desktop tools can also be a great tool for IT, help desks, and MSPs to provide remote support. Technicians could simply launch a remote connection to their user’s device to take control and fix an issue, without needing to physically travel to the device.

Audio Perception, a Los Angeles-based audio technology firm, was faced with the challenge of providing support and services during the COVID-19 pandemic. They leveraged Splashtop to offer screen sharing, design presentations, and technical assistance, regardless of their client's locations. This case illustrates how remote access can be used to maintain business continuity, expand service reach beyond physical boundaries, and provide high-quality, real-time support in sectors where on-site presence isn't always feasible.

Enhancing Remote Learning

The Career and Technical Education division at Laney College hosts several computer labs that provide students with the high-powered software they use in their academic courses. Laney College leverages Splashtop to enable students to remotely access lab computers, from their own devices, even Chromebooks. This enables students to enjoy the same educational experience and access the same resources even when they are not on campus. Students and instructors have been very pleased with the results thus far.

How Does Remote Access Work?

So how can you control your remote computer from anywhere? Each solution is different, but generally, all work in similar ways.

Remote Access User Guide

First there’s the software. Once you get started with your remote access software, you’ll need to download and install the necessary applications on any computer that you want to remote to and on any computer or mobile device that you want to remote from.

Once the apps are installed, you can open the app on the device you’re remoting from and choose to connect to the computer you want to remote to. As long as that computer isn’t shut down and has access to the internet, you’ll be able to connect instantly.

Keep in mind that each tool will work slightly differently and have their own set of features and pricing.

If you want to see how Splashtop works, check out this guide on how to access a computer remotely.

Next, let’s take a look at the best solutions for individuals, organizations, and education.

Remote Access Software for Individuals, Businesses, and Education

Splashtop offers fast and secure solutions covering all types of use cases. Whatever the reason you need remote access, Splashtop has you covered.

Best Solution for Individuals, Teams, and Organizations to Enable Remote Working

If you (or your team) want to be able to remotely access your work computers from anywhere at any time, then Splashtop Business Access is the solution for you.

Use Splashtop Business Access to securely remote into your Windows, Mac, or Linux computer. You can remote from any computer, tablet, or smartphone device that runs on Windows, Mac, iOS, Android, and Chromebook operating systems.

Splashtop Business Access is great at helping you stay productive with tools like remote print, drag-and-drop file transfer, multi-monitor support, and remote wake. You can control your work computer in real-time, with high-definition quality and remote sound.

If this sounds right for you, you can learn more about Splashtop remote access for work from home and start a free trial now.

Best Solution for Education

Give students access to school lab computers so they can take advantage of school computing resources and software while distance learning! Read more about remote access for education.

Best Solution for Help Desks & IT Support

If you want to support any of your users’ devices remotely the moment they need help, check out a remote access solution like Splashtop SOS.

With Splashtop SOS, you can access any Windows, Mac, iOS, or Android device with a simple session code. You’ll be able to provide attended support to an unlimited number of devices and also be able to add unattended access to your managed computers.

Best All-in-One Solution for Enterprises

Want to provide your workforce with remote access to enable remote working and also give your IT team the ability to remotely support any device? Check out Splashtop Enterprise!

Learn More & Get Started

Want to use your computer from anywhere without having to take it with you? Learn more about Splashtop, or get started with a free trial now to enjoy remote PC control on your computers! No commitment or credit card is required.

Trevor Jackins Senior Digital Marketing Manager at Splashtop
Trevor Jackins
Trevor Jackins is a Marketing Manager at Splashtop. He’s also a passionate user of Splashtop’s remote access software as he uses it to remote into his office computer to work from home! Trevor’s excitement for Splashtop stems from his interest in how technology can improve our daily lives.
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