Migrate from TeamViewer to Splashtop

Making the switch from TeamViewer to Splashtop is easy whether you’re using TeamViewer to remotely access your own computers or to support others’ computers. Here’s how to migrate from TeamViewer to Splashtop in a few easy steps.

The top difference to keep in mind

The biggest difference that people come across when migrating from TeamViewer to Splashtop is that TeamViewer has a single app while Splashtop has different apps:

  1. The “Splashtop Streamer” goes on computers that you want to remotely access/control
  2. You use the “Splashtop Business app” on your computer or mobile devices to remotely access the computers that you put the Streamer on

Select your use case below for specific steps to migrate from TeamViewer to Splashtop


TeamViewer alternative 2019

Migrate from TeamViewer to Splashtop – To Access Your Own Computers

Many business professionals and individuals are switch from TeamViewer to Splashtop Business Access for a less expensive alternative to access both their home and work computers. Unlike TeamViewer, Splashtop offers two options at $99 or less per year that allow commercial use.

  1. Get Splashtop Business Access. You can start with a free 7-day trial or purchase a one-year subscription for $60 to $99 (vs $500+ for a TeamViewer commercial license).
    Start a Splashtop Business Access free trial
    Buy Splashtop Business Access
  2. Install the Splashtop Streamer on any Windows or Mac computers that you want to remotely access and control.
    1. Go to https://my.splashtop.com/computers (log in with your trial or paid account)
    2. Click Add Computer and follow the instructions to put the Streamer on your computer (there are options to put it on your current computer and other computers)
    3. You can use TeamViewer app to deploy and install the Splashtop Streamer on remote computers
  3. Use the Splashtop App to remote into your computers
    1. Go to https://www.splashtop.com/app on the computer or mobile device that you want to use to remote in to the computers that you installed the Streamer on. The app is available for Windows, Mac, iOS, Android, Chromebook and more. When you go to that page, a download will start or you will be redirected to the app store to get the download for your device.
    2. Log into the app with your Splashtop account and select a computer from the list to start a remote access session.


That’s it. You’re ready to access your computers from anywhere!

“I have been in IT for 20 years and I know a good product when I find one. From a support perspective I could not have asked for a better tool. I get in and get it done. [Splashtop] is awesome and it’s reliable as all hell. After using TeamViewer this program rocks its socks off. You are reasonably priced as well, with TeamViewer wanting everything including my first born. I love the product and have recommended it to others I know in the industry.”

– Stuart Livingstone, NuWave Backup

Migrate from TeamViewer to Splashtop – To Provide Quick Support

Looking for a remote access/remote support solution for quick support? Use Splashtop SOS to remotely access Windows, Mac, iOS and Android devices with a 9 digit session code. Splashtop SOS includes mobile remote access and is priced at just $199 per year per concurrent technician. Much less than the cost of TeamViewer plus the extra fee for their mobile add-on.

  1. Get Splashtop SOS. You can start with a free 7-day trial or purchase a one-year subscription for $199-$399 (vs $588 + $395 mobile add-on for a TeamViewer commercial license).
    Start a Splashtop SOS free trial
    Buy Splashtop SOS
  2. Use the Splashtop App to remotely access computers and mobile devices
    1. Go to https://www.splashtop.com/app on the computer or mobile device that you want to use to remote in to the computers that you installed the Streamer on. The app is available for Windows, Mac, iOS, Android, Chromebook and more. When you go to that page, a download will start or you will be redirected to the app store to get the download for your device.
    2. Log into the app with your Splashtop account and click the SOS button to be ready to start a session
  3. Have your end user run the SOS access app and give you their 9 digit access code
    1. Instruct them to go to sos.splashtop.com and they will be prompted to download/run the app for Windows or Mac or download/install the mobile app for iOS or Android
    2. Ask them to tell you the 9 digit code that appears on their screen
    3. Enter the code into your Splashtop app (above) and start the remote support session


There are also options for you to host the SOS app on your own web site instead of referring users to sos.splasthop.com. There is also an option to custom brand the Windows and Mac SOS apps with your company logo, colors and text.

 

Migrate from TeamViewer to Splashtop – For Remote Support Anytime Access

 

For anytime access to provide remote support to computers, you have two options.

  1. If you prefer licensing by number of technicians, you can use Splashtop SOS Unlimited ($399 per technician per year) to get unattended access to as many Windows and Mac computers at you want.
    Start an SOS Unlimited Free Trial
    Purchase SOS Unlimited (be sure to choose the Unlimited option)
  2. If you prefer licensing based on number of managed computers, Splashtop Remote Support is a great solution. You pay based on number of computers and can create as many technician accounts as you want, and even create free accounts for end-users to access their own computers that are managed under your account.
    Start a Splashtop Remote Support Trial
    Purchase Splashtop Remote Support

Whichever of the above you choose, here are the additional easy setup steps to put the Streamer on the computers that you want to access and get the app that you will use to access those computers.

  1. Install the Splashtop Streamer on any Windows or Mac computers that you want to remotely access and control.
    1. Go to https://my.splashtop.com/computers (log in with your trial or paid account)
    2. Click Add Computer and follow the instructions to put the streamer on your computer (there are options to put it on your current computer and other computers. If you have Microsoft Group Policy, SCCM, or a RMM tool, you can install the streamer onto many computers in one shot by using MSI or EXE. The installation process with both MSI and EXE installers can be customized. There are also additional links below with more information.
    3. You can also use TeamViewer to deploy and install the Splashtop Streamer on your remote computers
  2. Use the Splashtop App to remote into your computers
    1. Go to https://www.splashtop.com/app on the computer or mobile device that you want to use to remote in to the computers that you installed the Streamer on. The app is available for Windows, Mac, iOS, Android, Chromebook and more. When you go to that page, a download will start or you will be redirected to the app store to get the download for your device.
    2. Log into the app with your Splashtop account and select a computer from the list to start a remote access session.

That’s it. You’re ready to go.

You will also be guided through all of these steps when you start a free trial. Our support knowledgebase and team are also available if you have any questions.

For additional information on deploying your streamer, see these Support articles:

Thanks for your interest in Splashtop!