Augmented Reality Enabled Remote Support Software
Solve problems up to 50% faster with Splashtop Augmented Reality (AR)
Advantages of AR Remote Assistance Software
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Increase Productivity
Enable technicians to support multiple off-site locations and decrease truck rolls
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Share and Collaborate
Empower non-technical, on-site personnel to fix problems or help apprentices in the field
![Blue outline icon of a hand holding a wrench, symbolizing tools, repair, or technical support, on a light gray background.]()
Resolve Problems Faster
Reduce downtime and resolve issues with interactive annotations
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Enhance Satisfaction
Empower employees and customers to fix technical issues with experienced guidance
How AR Remote Support Software Works
Connect: Connect through the camera on a mobile device and remotely view the environment as if you're on-site.
Collaborate: Virtually see the problem and work with on-site personnel as if you're side-by-side.
Solve: Reduce downtime by using AR annotations to resolve problems without IT on-site.
Key Features of Splashtop AR Remote Support
- Two-way interactive AR annotations
- Camera sharing and VoIP communication
- Remote flashlight control
- Session recording
- User device management
- Session recording
- And more!
CASE STUDY
1000+ Endpoints. 46 Locations. No Problem.
Find out how Peter Pane Restaurants was able to provide on-demand remote support utilizing augmented reality to reduce their device downtime.