Here are some of the top, most popular features we've introduced in 2019. Make sure you're using the latest version of the Splashtop apps and streamers so you'll have access to all the latest features. Features vary by subscription plan.
Drag-and-Drop File Transfer
Transfer files between computers quickly and easily with new drag-and-drop file transfer. Instead of opening the File Transfer dialog, transfer files by using your mouse or trackpad to select and drag a file or group of files from your local computer to a destination on the remote computer screen in your remote access session window.
You can also copy files in the other direction by dragging them from the remote computer into a folder or desktop of your local computer.
Now you can record remote access sessions. Use the new Session Recording button in the top of screen control bar on your remote access window to start and stop recording.
Recording files are saved to your local computer, in the Documents/Splashtop Business folder. They are saved in WebM media file format on Windows or mp4 on Mac to be easily viewable on your computer. The filename (e.g. Splashtop_Recording_20190116_154246_sjc-ai_01.webm) includes the name of the computer you connected to as well as the date and time, making it easy to locate specific recordings. The files are video only (no audio).
Manage Computer Grouping from the Splashtop Business app
Assign computer to a group as well as create/rename/delete groups directly from within the app.
Create a Group
Rename or Delete a Computer Group
Assign a Computer to a Different Group
See the User Account that is Currently Logged In on a Computer
See if a user is currently logged into the computer (indicated via an icon badge on the computer). Click into the gear icon to see the logged-in user name.
Updated Splashtop Business Apps for Windows and Mac
The latest release has multiple new features and enhancements.
Faster rendering of large computer lists
See which user is logged in on the computer list
See more information when clicking the gear icon next to a computer name (OS version, user and duration of last session)
Automatic reconnect if a session is interrupted due to an unexpected connection issue
Updated toolbar support for multi-monitor, Android streamer, and Linux streamer
Improved the Assign to Group feature
Better compatibility with MacOS Catalina (for Mac client)
Updated Splashtop Business App for Android
The Splashtop Business App for Android has been updated with a new look and new functionality. New features include:
Fresh new design
Collapse/expand groups and save group status
Easy switching between Splashtop accounts
Updated and optimized computer details page
Supports up to 4 live sessions
Recent tab to show session history
Show/hide remote mouse
Show Streamer device name
Supports English, Spanish, Portuguese, Japanese, German, Simplified Chinese, Italian and French
Easily purchase, deploy and manage Bitdefender endpoint security on your managed computers with Splashtop Remote Support. Protect your computers by purchasing and deploying Bitdefender endpoint security from within your my.splashtop.com console.
Watch this quick video to see how easy it is to purchase Bitdefender (at a great price), deploy it on your endpoint computers with a couple clicks, and then view security status and run scans.
No end-user needed on the remote Linux computer. Just set up Splashtop on the Linux computers you need access to and then enjoy unlimited, anytime remote access to those machines.
With Splashtop, business professionals can work remotely but still feel as if they’re sitting right in front of their Linux system, even while remote accessing from a tablet or mobile device. IT and MSPs can remote connect and control their clients’ Linux computers to provide support, even without the user present.
Splashtop SOS Integration with Major IT Help Desk Platforms
Splashtop SOS is now integrated with Zendesk Support, ServiceNow, Freshservice and Freshdesk! With just a few clicks, you can initiate a remote access session to your customer’s computer from within the Zendesk, ServiceNow, Freshservice or Freshdesk platforms.
Create, schedule, monitor, and execute ‘System Reboot’ tasks on one or multiple remote computers.
Alerts for Windows Events (in Remote Support Premium)
Monitor Windows Event Logs by setting alerts. An alert is generated when an event log’s criteria matches the triggers set by the admin.
Scheduled Windows Updates (in Remote Support Premium)
Now you can schedule Windows updates (in addition to the previously available option to schedule reboots). Access the feature under Management | Scheduled Actions.
Click +Create Scheduled Action and select Scheduled Update
You can set several options when creating a Scheduled Windows Update action:
Select Monthly, Daily/Weekly, or One-Time frequency and set details
Choose to install All, Recommended, or Important updates
Exclude certain updates by Microsoft KB number
Set restart options
Apply the update rules to groups of computers or specific computers
Message Center in my.splashtop.com
We’ve added a new Message Center feature to my.splashtop.com. Look for the envelope icon in the upper right corner of your screen when you’re logged into the site. You’ll find information on new releases, feature information, and more.
See more new features in these previous blog posts