Splashtop SOS has been renamed to Splashtop Remote Support
Splashtop SOS has been renamed Splashtop Remote Support. For the most up-to-date details, please visit the Splashtop Remote Support product page. You will find the Splashtop Remote Support SOS plans available on that page.
Splashtop SOS is a remote support software subscription plan available in the Splashtop Remote Support product line. There are two options depending on how many unattended computers your team would like to access. Both include unlimited attended quick support to computers and devices.
Did a technician ask you to download the SOS app? Go to sos.splashtop.com or sos.splashtop.eu to download and run the app to receive assistance.
Splashtop SOS Remote Support Software for IT and Support Teams
If you’re looking for Splashtop SOS remote support software that you can use for attended and unattended remote support, visit our Splashtop Remote Support page to see the SOS plans.
Splashtop SOS product info (now known as Splashtop Remote Support)
Splashtop SOS pricing (now referred to as Splashtop Remote Support, SOS plans)
Splashtop SOS downloads for those providing support (if you or your company have a Splashtop subscription or trial)
Splashtop SOS free trial (now called the Splashtop Remote Support trial). Try the Splashtop Remote Support SOS Plan for quick support and accessing up to 300 unattended computers per user license.
Splashtop SOS Remote Support Software for Individuals
If you’re looking for a tool to remotely assist your family and friends on their computers and devices, then the Splashtop Remote Support SOS plan is a good choice. It enables you to remotely view, access, and control Windows, Mac, and Linux computers. You can also remotely view Android and iOS device screens to see what the end user is doing while you assist them and even remotely control the Android device during an attended support session.
You can start a free trial of Splashtop Remote Support using the link above to get started and then purchase a subscription online. If you’re already using Splashtop Remote Access (formerly Splashtop Business Access) you can add a Splashtop Remote Support SOS plan to your existing plan to get the attended quick support capabilities.
Splashtop SOS Name Change
Since February 2025, Splashtop Remote Support has mostly replaced the Splashtop SOS name. When you visit the Splashtop Remote Support page, you will see the SOS plan available.
What about Splashtop SOS Unlimited?
If you're looking for Splashtop SOS Unlimited, it has been renamed to the Splashtop Remote Support SOS 300 plan where each SOS technician license provides unattended access to 300 endpoints. These can be stacked. For example, four SOS 300 technician licenses give four concurrent technician users unattended access to a pool of up to 1200 computers. To support more than 1200 endpoints, choose Splashtop Enterprise remote support licenses if you prefer licensing by concurrent technician. Alternately, you can subscribe to Splashtop AEM if you prefer licensing by endpoint for unattended support and would like extended functionality with endpoint and patch management.
These plans have the same functionality as before plus some additional new options to easily upgrade to Splashtop Enterprise, to add on remote access licenses for non-technician employees of your company that just need to remotely access their computers, or to add on Autonomous Endpoint Management capabilities with an enhanced computer management dashboard, OS and software patching and more.
Is Splashtop SOS the same as the sos.splashtop download?
No. Splashtop SOS is a remote support software plan choice within the Splashtop Remote Support product family used by IT teams, MSPs (managed service providers) that provide remote support to their employees and customers. It is also used by tech-savvy individuals helping their family, friends, or colleagues with their computers and mobile devices.
The sos.splashtop.com and sos.splashtop.eu links are used when a technician asks the person they are assisting to download and run the SOS assistance app to receive technical support. The end user goes to those pages to download and run the app to allow the technician to provide assistance on their computer or mobile device.
Google Search often incorrectly combines the sos.splashtop downloads and Splashtop SOS Remote Support product information into a single listing in Google Search result which can cause a lot of confusion. We are unable to get Google to fix that issue.
