Attended vs Unattended Remote Access & Support Explained

Wednesday, January 31, 2018

  When you are looking at remote support solutions, the first question is whether you need an attended or unattended remote support solution, or both. Here’s a quick guide to help you decide. Attended Remote Support   What Does It

Video: How to Share your iOS 11 Device Screen with Splashtop SOS

Thursday, December 28, 2017

Splashtop SOS enables remote viewing of iOS 11 (iPhone and iPad) screens to provide remote support. This video shows first time setup instructions on the iOS device (adding the Screen Recording button to the Control Center) and then the steps

What is Remote Support? Support Desktops & Mobile Devices

Tuesday, December 5, 2017

Remote support software has revolutionized the IT support industry. IT, service desk, MSP, and help desk professionals have all enjoyed many benefits from using a remote support tool, including improved customer satisfaction, quicker turnaround times, and even reduced costs. So

How do I choose between Splashtop Remote Support and Splashtop SOS?

Wednesday, November 29, 2017

Splashtop Remote Support and Splashtop SOS are both great remote access / remote support solutions. They both provide options for remote access and support of attended and unattended computers with a few key differences in user licensing and supporting users

Custom Branding the Splashtop SOS App

Monday, November 13, 2017

One of the most common requests we have had for Splashtop SOS is to enable support organizations to customize the branding of the Splashtop app so they can deliver an app with their own company name, logo and colors to

Getting Started with Splashtop SOS (On-Demand Support)

Monday, August 14, 2017
Splashtop SOS technician app

Welcome to Splashtop SOS. Let’s get you set up. With Splashtop SOS, you can use your computer or mobile device to remote access and control remote computers and Android devices. Here’s what we’ll cover in this article to get you started

Remote Access, View and Control Android Phones and Tablets

Wednesday, July 19, 2017

Using Splashtop SOS, you can now remote view Android device screens in real-time and remote access/control Android devices running Android 8 or later as well as other Android-based phones and tablets from Samsung, LG, and Lenovo. SOS is remote access/support

Remotely Access iPhone and iPad iOS Screens

Monday, May 22, 2017

Support and IT professionals can remotely access and view iOS device screens (iPhone and iPad screens) using Splashtop SOS. SOS is support software for IT, help desk and support professionals to provide quick, attended support on iOS, Android, Windows and

Splashtop SOS New Feature: Elevate Standard User Session to Admin

Wednesday, April 19, 2017

We’ve just added one of the top user-requested features to Splashtop SOS. New feature: Elevate standard user session to admin You can now elevate to admin privilege when you’re remoting into a Windows standard user account. You’ll be able to