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Working RemotelyIT & Help Desk Remote Support

Achieving Greater Efficiency with Splashtop Enterprise

By Trevor Jackins
6 minute read


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The advent of remote work has not only reshaped our conventional work paradigms but has also brought to the forefront the critical role of remote access and support solutions in ensuring operational continuity and efficiency.

Splashtop Enterprise has helped businesses enable seamless remote access for remote working and IT remote support, and has proven to be an indispensable tool in the arsenal of many organizations.

In this exploration, we’ll look at the how Splashtop Enterprise has helped benefit business via improved efficiency, more flexible and secure remote work, cost savings, and improved customer satisfaction.

Splashtop Enterprise - A Catalyst for Operational Efficiency

Splashtop Enterprise, a heralded solution in the remote access industry, has been meticulously crafted to meet the diverse and dynamic needs of businesses navigating through the digital landscape.

It offers seamless remote access experiences, robust security protocols, and ensures an intuitive user experience. From IT support teams to 3D CAD designers, Splashtop Enterprise has proven its mettle by providing seamless, secure, and high-speed connections to resources, irrespective of geographical constraints.

The versatility of Splashtop Enterprise is reflected in its wide applicability across various sectors and operational scenarios. It has enabled organizations to navigate through the intricacies of remote work, providing a stable, secure, and efficient platform to ensure that the business pulse keeps beating, no matter where teams are located.

Reducing Operational Costs and Enhancing Financial Efficiency

Implementing a remote access solution is not merely a technological decision but a financial strategy aimed at optimizing operational costs and enhancing the efficacy of resource utilization.

The right remote access solution can curtail unnecessary expenditures, streamline processes, and, crucially, ensure that the technological backbone of the organization is both robust and economically viable.

For example, by switching from TeamViewer to Splashtop, PETstock was able to save 20% on operational costs, showcasing a direct financial benefit while also gaining a more user-friendly and secure remote support tool.

By ensuring that technological capabilities are not just met but are aligned with economic viability, Splashtop Enterprise has enabled businesses to navigate through challenges and opportunities alike, ensuring that operational continuity is maintained without exerting undue financial strain.

Ensuring Robust Security and Mitigating Cyber Risks

The cybersecurity landscape is constantly evolving, presenting new challenges and threats that organizations must navigate. The integration of a remote access solution is not merely about facilitating connectivity but also about ensuring that this connectivity is securely established and maintained.

A robust remote access solution must, therefore, serve as a fortress, safeguarding organizational data and ensuring that remote operations are securely conducted, thereby mitigating potential cyber risks and vulnerabilities.

Splashtop Enterprise is an industry-leading remote access and support solution when it comes to security, providing organizations with a secure conduit for their remote operations. Its multi-faceted security features, including TLS and 256-bit AES encryptions, device authentication, two-step verification, and multiple 2nd-level password options, have provided businesses with a secure framework to conduct their remote operations.

Facilitating Seamless and Flexible Remote Work

The ability to work from anywhere has not only become a requisite for ensuring operational continuity but also a strategic approach to enhancing productivity and employee satisfaction.

Splashtop Enterprise has emerged as a pivotal player in enabling organizations to implement and sustain flexible work environments. Its high-performance remote sessions, multi-monitor support, and robust security features have ensured that teams can collaborate and work seamlessly, irrespective of their physical location.

In the context of Platinum Tank Group, Splashtop Enterprise played a crucial role in ensuring that their 3D CAD designers could work flexibly without being bound by physical location constraints. The designers were able to remotely access their CAD workstations with 3D mouse redirection and multi-monitor support, ensuring that the creative and collaborative process was unhindered.

The ability to collaborate in real-time, with designers being able to assist each other from different locations, showcased how Splashtop facilitated not just remote work but also remote collaboration, ensuring that the team could work cohesively, irrespective of where they were located.

By ensuring that teams can collaborate and work seamlessly, irrespective of their physical location, Splashtop has ensured that organizations can navigate through the evolving work landscape effectively and efficiently.

Enhancing Customer Experience through Reduced Downtime

In the interconnected world of business operations, downtime doesn’t merely signify a pause in operations but can cascade into a diminished customer experience, potentially tarnishing a brand's reputation. The ability to swiftly address and resolve issues, thereby reducing downtime, becomes not just an operational necessity but a customer service imperative. A robust remote access solution, in this context, becomes a vital tool in ensuring that the customer experience remains unblemished by operational hiccups, ensuring that issues are resolved swiftly and seamlessly.

Splashtop Enterprise has proven to be a pivotal tool for organizations in minimizing downtime and, by extension, enhancing the customer experience by ensuring that issues are resolved promptly and operations flow smoothly.

A striking example of this can be seen in the case of Pancieus Systems (IT specialiasts for Peter Pane Restaurants). With a sprawling operational footprint across numerous locations, Peter Pan Restaurants needed to ensure IT issues were addressed promptly to maintain a stellar customer experience. Splashtop Enterprise enabled Paniceus Systems to provide remote IT support across all locations, ensuring that issues were resolved swiftly, without necessitating physical travel.

The use of Splashtop’s Augmented Reality (AR) feature dramatically reduced device downtime by 50%, ensuring that the customer experience remained unimpacted by potential IT issues. This not only ensured that operations flowed smoothly but also that the customer experience remained consistently excellent.

Key Takeaways and The Path Forward

Navigating through the diverse landscapes of various industries, Splashtop Enterprise has proven to be a versatile, secure, and efficient remote access solution. It has seamlessly integrated into different operational frameworks, providing a robust platform for remote work, secure collaborations, swift problem resolution, and thereby, enhancing customer experiences across the board.

  1. Operational Continuity: Ensuring that teams can work and collaborate effectively, irrespective of geographical locations, thereby maintaining a pulse on operations and customer service.

  2. Security and Compliance: Providing a secure conduit for remote operations, ensuring that data is safeguarded and compliance is maintained, even in the most challenging scenarios.

  3. Reduced Downtime: Swift and efficient problem resolution, minimizing downtime, and ensuring that the customer experience remains positive and unblemished.

  4. Cost Efficiency: Enabling organizations to optimize operational costs, providing a robust and feature-rich solution that is also financially efficient.

  5. Enhanced Customer Experience: Ensuring that internal efficiencies and swift problem resolutions translate into a seamless and positive customer experience.

Navigating the Future with Splashtop Enterprise

As organizations continue to evolve and adapt to the dynamically shifting operational and work landscape, Splashtop Enterprise stands out as a reliable partner, ensuring that businesses can navigate through challenges and opportunities with equal efficacy.

Embark on a journey towards seamless remote work, fortified security, and unparalleled operational efficiency with Splashtop Enterprise. Discover firsthand how Splashtop can be tailored to your unique operational needs, ensuring that your team can work and collaborate effectively, that your data remains secure, and that your customer experiences are consistently stellar.

Get started by contacting us today to learn more, schedule a demo, and start a free trial of Splashtop Enterprise!

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Trevor Jackins Senior Digital Marketing Manager at Splashtop
Trevor Jackins
Trevor Jackins is a Marketing Manager at Splashtop. He’s also a passionate user of Splashtop’s remote access software as he uses it to remote into his office computer to work from home! Trevor’s excitement for Splashtop stems from his interest in how technology can improve our daily lives.
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