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Mac Remote Support Software for IT, Help Desks, and MSPs

Get Splashtop to get the best remote support software for MacOS computers (and any other device)! Don’t waste your time or money on products that offer less features with Mac remote connections or poor performance. With Splashtop, IT pros can enjoy:

  • Both unattended and attended access to Macs
  • High performance remote connections to Mac remote computers
  • All the top features including drag-and-drop file transfer, chat, remote print, and more
  • Mac remote audio – hear the sound from the remote Mac computer on your local device
  • A centralized admin console that makes Splashtop easy to deploy, scale, and manage

Splashtop Remote Support for Mac solutions

All-in-one remote access and remote support solution
  • Provide IT with attended and unattended remote support.
  • Provide end-users with remote access to work computers.
  • Get single sign-on integration, granular privilege control, group-based access permission, scheduled access, and more.
  • Flexible licensing – choose remote access end-user and/or remote support technician licenses.
Remote support software for IT support and help desks
  • Attended and unattended remote support software.
  • Support unlimited devices on-demand.
  • Provide attended remote support to any computer, tablet, or mobile device.
  • Access Mac, Windows, iOS, and Android devices without prior setup.
Remote support and endpoint management software for MSPs
  • Access, monitor, and manage your clients’ computers and servers any time, from anywhere. Including Mac computers.
  • Includes on-demand remote support tool to support attended Mac and Windows computers.
  • Flexible monthly subscriptions to support MSP business models.
(no credit card or commitment required to start a free trial)

Benefits of Choosing Splashtop

Security, Audit, and Compliance
All-in-One Remote Access and Support Capabilities
  • On-demand, quick support to any attended (unmanaged) computers and mobile devices. Support any Mac user the moment help is requested
  • Unattended remote support
  • Endpoint monitoring and management *
  • Unattended Android access *
  • Enable end users to remotely access their work computers from any device * (including to and from Mac)
Ease-of-Use and Efficiency
  • Centralized technician console to manage users, groups, devices, access permissions, and more
  • Use the Splashtop app on any operating system (Windows, Mac, iOS, Android, and Chrome) to launch the remote session
  • User-friendly interface that’s intuitive and needs no training to navigate
  • In-session features that increase productivity, including when remoting from or to Mac computers
Flexibility and Control
  • Greater control with scheduled remote access sessions, granular feature permissions, group-based access, and more *
  • Customize the SOS on-demand support app that your customers download with your own logo, color, instructions, and company name
  • Choose cloud or on-premises deployment
Single Sign-On (SSO) *
  • Integrate with your SSO identity provider to manage Splashtop users via your current corporate directory
  • Take advantage of SSO so employees don’t need to create yet another password
  • On-boarding and off-boarding employees become automated through SSO with SCIM
Ticketing System Integration
  • Integrate with ticketing systems like ServiceNow, Jira, Freshservice, Freshdesk, Zendesk, Autotask PSA, and more to launch a remote support session right from your ticket
  • Automatically log session details back in the ticket
* available with Enterprise only

Get Started for Free

Start a free trial of Splashtop right now to see for yourself why Splashtop is the best remote support solution for MacOS by Apple. No credit card or commitment required to get started.

Or, learn more about all Splashtop solutions.

Splashtop Remote Support for Mac FAQs

+ How can I support my Mac remotely?
You can use Splashtop’s remote support software to remotely access both attended and unattended Mac computers to provide support. Simply launch the remote connection to the Mac computer from any other device, and remotely control it in real-time to perform maintenance and support with ease.
+ Is there a quick assist for Mac?
With Splashtop SOS, you can provide on-demand remote support to any Mac computer the moment help is requested, with no prior setup needed. Simply connected with a session code to take control of the remote Mac computer to provide support.