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Remote Desktop Manager: Key Functions, Benefits, and Best Tools

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In today's increasingly digital and interconnected world, managing remote desktop connections has become a crucial aspect of IT operations for businesses and individuals alike.

Remote desktop management software allows you to control multiple computers from a single interface, streamlining tasks such as software updates, troubleshooting, and accessing files.

However, with numerous available tools, choosing the right one that meets your specific needs can be daunting. This blog aims to demystify remote desktop management by exploring its key functions, benefits, and the top tools available today.

TL;DR - How to Manage Remote Desktop Connections

Managing remote desktop connections efficiently is essential for maintaining productivity and security in today's digital workspace. Here’s a quick overview of the steps involved:

  1. Choose the Right Remote Desktop Management Software: Select a tool that offers robust features, high performance, and strong security. Splashtop is an excellent choice, known for its reliability and ease of use.

  2. Install and Configure the Software: Download and install the remote desktop manager on your primary device and configure it according to your requirements. Splashtop provides an intuitive setup process and extensive documentation to guide you through.

  3. Add and Organize Remote Computers: Add the computers you need to manage remotely into the software. Splashtop allows you to categorize and organize these devices efficiently, ensuring quick access when needed.

  4. Secure Your Connections: Implement security measures such as multi-factor authentication, encryption, and access controls. Splashtop excels in providing top-notch security features to protect your data and connections.

  5. Initiate Remote Sessions: Use the software to start remote sessions, monitor activities, and control the remote desktops. Splashtop's high-performance protocol ensures smooth and responsive remote access.

  6. Monitor and Audit Activities: Regularly monitor remote sessions and maintain logs for auditing purposes. Splashtop offers comprehensive reporting tools to help you keep track of all remote access activities.

By following these steps and utilizing a powerful tool like Splashtop, you can manage remote desktop connections effectively, ensuring seamless operations and enhanced security.

What is Remote Desktop Management?

Remote desktop management is the process of accessing, controlling, and managing multiple remote computers or servers from a central location. This practice is essential for IT administrators, support technicians, and businesses that must maintain and support a distributed network of devices. By leveraging remote desktop management software, users can perform various tasks without being physically present at the remote device.

Benefits of Effective Remote Desktop Management

  1. Increased Productivity: Remote desktop management allows IT professionals and support teams to troubleshoot issues, perform updates, and manage systems without needing on-site visits, significantly saving time and resources.

  2. Cost Efficiency: Remote desktop management helps lower operational costs by reducing the need for physical travel and on-site support. Businesses can more economically manage and maintain devices spread across different locations.

  3. Enhanced Security: Effective remote desktop management software provides robust security features, such as encryption, multi-factor authentication, and access controls, ensuring that remote connections are secure and data is protected.

  4. Flexibility and Accessibility: Users can access and manage remote devices from anywhere, at any time. This flexibility is particularly beneficial for remote work scenarios, allowing employees to access their work computers securely from home or while traveling.

  5. Centralized Control: With a remote desktop manager, all remote connections and devices can be monitored and controlled from a single interface, simplifying the management process and improving oversight.

  6. Improved Support and Maintenance: IT support teams can quickly respond to issues, deploy updates, and maintain systems efficiently. This reduces downtime and improves the performance of remote devices.

In summary, remote desktop management streamlines the process of accessing and controlling remote computers, providing numerous benefits in terms of productivity, cost savings, security, flexibility, and centralized control.

What are the Core Functions of a Remote Desktop Manager?

A remote desktop manager is a powerful tool designed to simplify and enhance the management of multiple remote desktop connections. Here are the core functions that make remote desktop managers indispensable for IT professionals and organizations:

  1. Centralized Management Console: Remote desktop managers provide a single, unified interface to manage all remote connections. This central console allows users to organize and access multiple remote desktops efficiently, reducing the complexity of managing numerous connections individually.

  2. Secure Remote Access: Security is a top priority for remote desktop management. These tools offer encryption, multi-factor authentication, and secure login procedures to protect remote connections from unauthorized access and cyber threats.

  3. User and Role Management: Administrators can define user roles and permissions to control who can access specific remote desktops. This granular control helps in maintaining security and ensures that only authorized personnel can perform certain actions on remote systems.

  4. Session Management: Remote desktop managers enable users to start, monitor, and control remote sessions with ease. Features like session recording, real-time monitoring, and remote session control help IT teams provide effective support and oversight.

  5. File Transfer and Remote Printing: Efficient file transfer capabilities allow users to move files between local and remote computers seamlessly. Remote printing enables printing documents from a remote desktop to a local printer, enhancing productivity.

  6. Multi-Monitor Support: Many remote desktop managers support multi-monitor setups, allowing users to view and interact with multiple screens from the remote desktop. This is particularly useful for tasks that require extensive screen real estate.

  7. Automation and Scripting: Automation features like scripting and task scheduling enable users to automate routine IT tasks, such as software updates and maintenance activities. This reduces manual effort and increases efficiency.

  8. Audit and Reporting: Comprehensive logging and reporting features help track remote access activities, generate audit trails, and ensure compliance with security policies. These logs provide valuable insights into how remote connections are being used.

  9. Scalability: Remote desktop managers are designed to scale with the organization's needs. Whether managing a few remote desktops or thousands, these tools can accommodate growth and ensure consistent performance.

By incorporating these core functions, remote desktop managers streamline the process of managing remote connections, enhance security, and boost productivity. They are essential tools for any organization looking to maintain an efficient and secure remote working environment.

Key Features to Look for in Remote Desktop Management Software

When selecting remote desktop management software, it's crucial to consider features that enhance functionality, security, and ease of use. Here are five key features to prioritize:

  1. Security: Look for robust security measures such as end-to-end encryption, multi-factor authentication, and strict access controls to protect sensitive data and ensure secure remote connections.

  2. User-Friendly Interface: An intuitive and easy-to-navigate interface simplifies the management of multiple remote connections, making it accessible for both IT professionals and non-technical users.

  3. Multi-Platform Support: Ensure the software supports various operating systems (Windows, macOS, Linux) and devices (desktops, tablets, smartphones) for greater flexibility and compatibility.

  4. Session Management: Features like session recording, real-time monitoring, and remote control capabilities are essential for effective support and troubleshooting.

  5. Scalability: Choose software that can scale with your organization’s needs, accommodating growth without compromising performance or security.

By focusing on these features, you can select a remote desktop management service that enhances productivity and security.

In-Depth Comparison of Leading Remote Desktop Managers

When it comes to choosing a remote desktop connection manager, choosing the right software can make all the difference. Here, we’ll compare some of the leading remote desktop managers, highlighting what makes Splashtop the best choice for your remote desktop management needs.


Overview: Splashtop offers comprehensive remote desktop solutions designed for businesses and individuals seeking high performance, robust security, and ease of use.

Key Features:

  • Superior Performance: Splashtop’s proprietary high-performance engine ensures low latency and high-definition quality, providing a seamless remote access experience.

  • Top-notch Security: With features like end-to-end encryption, multi-factor authentication, and compliance with industry standards such as SOC 2, GDPR, and HIPAA, Splashtop prioritizes the security of your data and connections.

  • User-Friendly Interface: The intuitive and easy-to-navigate interface makes managing remote connections straightforward, even for non-technical users.

  • Cross-Platform Support: Splashtop supports a wide range of devices, including Windows, Mac, iOS, Android, and Chromebook, ensuring flexibility and compatibility across different operating systems.

  • Cost-Effective: Splashtop offers competitive pricing plans, making it a cost-effective solution without compromising on features or performance.

Microsoft Remote Desktop Manager

Overview: Microsoft Remote Desktop Manager is a well-known tool for managing remote connections, particularly within Windows environments.

Why Splashtop is Better: While Microsoft Remote Desktop Manager integrates well with Windows, Splashtop offers a more comprehensive and flexible solution with superior performance, broader device support, and enhanced security features.

Devolutions Remote Desktop Manager

Overview: Devolutions offers a remote desktop management tool known for its features and customization options.

Why Splashtop is Better: Devolutions is feature-rich, but Splashtop stands out with its ease of use, cost-effectiveness, and superior performance. Splashtop's straightforward setup and intuitive interface make it accessible to a wider range of users, from IT professionals to individual users.


Overview: TeamViewer is a remote desktop management tool known for its features and global presence.

Why Splashtop is Better: Splashtop provides a more streamlined and cost-effective solution. Splashtop’s focus on high performance and security, combined with its competitive pricing, makes it an attractive choice for businesses seeking reliable remote desktop management without the higher costs associated with TeamViewer (see Splashtop vs TeamViewer comparison)

RDP (Remote Desktop Protocol)

Overview: RDP is a protocol developed by Microsoft for remote access to Windows desktops and servers.

Why Splashtop is Better: While RDP offers basic remote access for Windows systems, Splashtop provides a more robust and feature-rich solution than RDP connection manager. Splashtop excels with its high performance, cross-platform compatibility, and advanced security features, offering a superior remote access experience beyond the basic capabilities of RDP.

5 Challenges in Managing Remote Desktop Connections

  1. Security Risks: Remote desktop connections can be vulnerable to cyberattacks, unauthorized access, and data breaches. Ensuring robust security measures is crucial to protect sensitive information.

  2. Performance Issues: High latency and slow connections can hinder productivity and create a poor user experience. Reliable performance is essential for seamless remote desktop management.

  3. Complexity of Setup and Management: Configuring and managing multiple remote desktops can be complex and time-consuming, particularly for non-technical users.

  4. Scalability: As organizations grow, managing an increasing number of remote connections can become challenging, requiring scalable solutions that can accommodate expansion without compromising performance.

  5. Cross-Platform Compatibility: Ensuring that the remote desktop management software supports various operating systems and devices is critical for maintaining flexibility and accessibility.

How Splashtop Overcomes These Challenges

Splashtop effectively addresses the common challenges in remote desktop connection management with its robust security, high performance, and user-friendly design. By offering end-to-end encryption, multi-factor authentication, and compliance with industry standards like SOC 2, GDPR, and HIPAA, Splashtop ensures that your remote connections are secure.

Its high-performance engine guarantees low latency and high-definition quality, providing a seamless remote access experience. The intuitive interface and straightforward setup process make Splashtop accessible to users of all technical levels.

Additionally, Splashtop is designed to scale with your organization’s needs, efficiently managing both small and large numbers of remote desktops. With support for Windows, Mac, iOS, Android, and Chromebook, Splashtop offers maximum flexibility and compatibility, making it an ideal solution for secure and efficient remote desktop management.

How to Optimize Your Remote Desktop Management Setup

Optimizing your remote desktop management setup is essential for enhancing efficiency, security, and user satisfaction. Here are key steps to achieve this:

  1. Choose the Right Software: Select a remote desktop management tool that offers high performance, robust security features, and ease of use.

  2. Ensure Strong Security Measures: Implement multi-factor authentication, encryption, and strict access controls to protect your remote connections. Regularly update your software to guard against vulnerabilities.

  3. Organize and Categorize Connections: Use the software's features to organize remote desktops into categories based on departments, functions, or other criteria. This simplifies navigation and improves management efficiency.

  4. Regularly Monitor and Audit: Utilize monitoring and auditing features to keep track of remote sessions and user activities. Regular audits help identify and address potential security issues promptly.

  5. Automate Routine Tasks: Leverage automation features to schedule updates, run maintenance tasks, and deploy software. Automation reduces manual workload and minimizes the risk of errors.

  6. Provide User Training: Ensure that all users are adequately trained on how to use the remote desktop management software effectively. Training helps users leverage all available features and adhere to best practices.

Use Splashtop for Secure Remote Desktop Connection Management

Splashtop is the ideal solution for secure and efficient remote desktop connection management. Here’s why Splashtop stands out as the top choice for businesses and individuals seeking reliable remote access:

  1. Unmatched Security: Splashtop prioritizes security with features such as end-to-end encryption, multi-factor authentication, and device authentication. It complies with industry standards like SOC 2, GDPR, and HIPAA, ensuring that your data and connections are protected against unauthorized access and cyber threats.

  2. High Performance: Splashtop’s proprietary high-performance engine guarantees low latency and high-definition quality, providing a seamless and responsive remote access experience. Whether you're accessing a computer across the office or across the globe, Splashtop delivers consistent performance.

  3. Ease of Use: With an intuitive and user-friendly interface, Splashtop simplifies the setup and management of remote connections. Its straightforward configuration process means that even non-technical users can quickly get up and running.

  4. Cross-Platform Compatibility: Splashtop supports a wide range of devices and operating systems, including Windows, Mac, iOS, Android, and Chromebook. This flexibility ensures that you can manage and access remote desktops from virtually any device, providing maximum convenience and accessibility.

  5. Comprehensive Features: Splashtop offers various features designed to enhance productivity and streamline remote management. These include remote printing, file transfer, chat, multi-monitor support, and session recording, all of which contribute to a more efficient remote desktop management experience.

  6. Cost-Effective: Splashtop provides competitive pricing plans that cater to the needs of businesses of all sizes. Its cost-effective solutions ensure that you receive premium remote desktop management features without breaking the bank.


Effective remote desktop management ensures productivity, security, and flexibility in today’s digital landscape. Choosing the right remote desktop manager allows you to streamline your operations, enhance security, and provide seamless support across various devices and platforms.

Splashtop stands out as the ultimate remote desktop management service solution. Its superior performance, robust security features, user-friendly interface, and cost-effective pricing make it the ideal choice for businesses and individuals alike. Whether you need to manage a small number of remote desktops or an extensive network, Splashtop delivers the reliability and efficiency you need.

Ready to experience the benefits of Splashtop for yourself? Sign up today and try Splashtop for free. Discover how Splashtop can transform your remote desktop management setup, providing you with secure, high-performance, and easy-to-use remote access solutions.

Start Your Free Trial of Splashtop Today!

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