Seasons Greetings & What a Year It's Been
In 2019 we’ve introduced exciting new features and integrations in our remote access tools, expanded our team, focused on top tier service, and continued our rapid pace of growth. Thank you for being a part of it!
More new features than we can count
This year we delivered hundreds of new features to our remote access solutions. Customer favorites include drag-and-drop file transfer, session recording, faster file transfer, Linux support, totally redesigned Android app, integrations with ServiceNow, Freshdesk, Zendesk and more. We also launched a new on-premise edition of Splashtop Enterprise Remote Support.
Top New Features of 2019
Top tier service and support
In 2019 we've added a new customer success team focusing on the success of our customers and clients. We’ve expanded our support team at our US headquarters and internationally so we can offer quicker response times with no support fees. We've added dedicated account reps to provide personalized service to our larger subscribers. And we have redesigned and updated our support site.
Growth and expansion
By every measure, it’s been a big year. Our team has almost doubled in size this past year. We reached a new milestone of 600 million remote access sessions. We sponsored 3x the events and trade shows. And we’re now covering more countries and more languages than ever before!
More to come in 2020
We have big plans for the big 2020. We’re working on new product features and enhancements that many of you have requested including one-to-many and a new dashboard in Remote Support Premium, single sign-on, additional Linux platform support, and more integrations. We’ll also rapidly continue our global growth starting with the EMEA region.
Help spread the word
We would be very grateful if you could take a few minutes to recommend Splashtop to your friends and colleagues. And with the Splashtop Referral Program you can get rewarded for it. When your referrals subscribe, they get a bonus 30 days added to the first year of their new subscription. And you get an Amazon Gift Card for each qualifying referral. Click to learn more and get started.
Splashtop Referral Program
Thanks again for being part our success in 2019. We wish you the happiest of holidays and all the best for an amazing 2020!