Need a better alternative to LogMeIn Rescue? Splashtop offers better pricing, faster performance, and the top features needed in an attended remote support solution.
LogMeIn Rescue is a remote support product that enables you to provide attended support to your customers. Attended means that the end-user is actively using the device at the time they are receiving support. Attended remote support products are used by service desk and help desk teams to remote into a customer’s device the moment they request it, allowing the technician to view the device screen and control it remotely to troubleshoot and fix the issue.
For years LogMeIn has continually raised the price of their Rescue product, forcing customers to pay more than what they had paid the previous year to renew their subscription. This has sent waves of LogMeIn Rescue customers looking for alternatives that can enable them to perform attended remote support at a better price.
Based on features, functionality, and pricing, Splashtop On-Demand Support (SOS) is the best alternative to LogMeIn Rescue. In fact, many LogMeIn Rescue customers switch to Splashtop each year, making Splashtop one of the most popular choices for former Rescue customers. When you compare the two products, it’s not hard to see why.
Similar to LogMeIn Rescue, Splashtop SOS is remote support software solution designed to help IT support teams provide attended remote support to their customers. However, Splashtop pulls away as the better choice thanks to better performing remote access, having the same top features, and of course, having a much lower price.
Here’s a comparison of Splashtop SOS versus LogMeIn Rescue and why Splashtop is the better choice.
Why Splashtop SOS is This Year’s Best LogMeIn Rescue Alternative For You
You’ll Pay Less
LogMeIn Rescue customers can save more than 50% of the cost when they switch to Splashtop SOS. In some cases, you could save up to 88% when you switch from LogMeIn Rescue to Splashtop SOS. You are guaranteed big savings when you choose Splashtop over LogMeIn.
Both LogMeIn Rescue and Splashtop SOS are priced by concurrent technician. Today, LogMeIn Rescue costs $1,299/year per concurrent technician. Splashtop SOS starts at $199/year per concurrent technician.
LogMeIn Rescue becomes even more expensive if you want to be able to provide attended support to mobile devices. That costs an extra $450/year with LogMeIn Rescue. All Splashtop SOS packages include a free mobile add-on pack, meaning you can support iOS and Android devices without paying extra.
Add this up and Splashtop SOS is a better value solution. And if you need extra licenses for additional concurrent sessions, the savings you’ll get from Splashtop increase exponentially.
You’ll Get The Top Features, Plus More
Despite having a much lower price, Splashtop SOS comes equipped with the same top features found in LogMeIn Rescue. Tools and features such as connecting to a remote device with a session code, chat, drag-and-drop file transfer, technician screen sharing, multi-monitor navigation, session logging, custom branding, and broad device support are included in all Splashtop SOS packages.
With the SOS+10 and SOS Unlimited packages, you will also have unattended access to your client’s computers. These packages are priced at $219 and $399 (respectively) a year per concurrent technician, which still puts each package at a much lower than price when compared to LogMeIn Rescue.
Performance wise, Splashtop SOS is powered by Splashtop’s award-winning remote access engine, meaning you’ll be able to connect and control your end-users’ Windows, Mac, iOS, and Android devices with ease. Splashtop’s fast connections give you real-time access with high definition quality.
Finally, you can rest assured knowing that all connections are protected with 256-bit AES and TLS encryption. You can learn more about Splashtop complies with several industry standards and regulations including HIPAA, GDPR, PCI, and SOC 2.
You can learn more about how Splashtop SOS works in the video below:
You Won’t Have To Deal With Price Increases
LogMeIn has been known to raise the prices of their products, forcing customers to pay significantly more to renew each year.
On the other hand, when you become a Splashtop customer, your price is locked in. You’ll pay the same price every year when your renewal comes up.
There is nothing more frustrating than putting is the work to set up a remote support infrastructure, only to have your renewal cost significantly increased out of nowhere and not having the budget to keep up. Save yourself the frustration and switch to Splashtop.
Splashtop SOS vs. LogMeIn Rescue 2020 Product Comparison
Splashtop SOS is the 2020 Best Alternative to LogMeIn Rescue. Every day, several former LogMeIn Rescue customers switch to Splashtop SOS and never look back.
Hers’s a recap of the benefits of switching from LogMeIn Rescue to Splashtop SOS.
- You’ll save up to 88% on your price when compared to LogMeIn Rescue!
- You’ll get a high performance attended remote support solution with all the tools and features you need.
- Your price will be locked in. You will never again have to fear forced upgrades and price increases by choosing Splashtop.
Want to try out Splashtop SOS? You can start a 7-day free trial now and find out for yourself why former LogMeIn Rescue customers choose Splashtop.
What Customers Said After Switching From LogMeIn Rescue to Splashtop
We’ve heard back from many former LogMeIn Rescue customers who switched to SOS with great results. Here’s one quote we recently received from a satisfied SOS user.
“Having used others; LogMeIn, TeamViewer, etc.; I have found Splashtop to be the fastest and most reliable. The people being supported also find the support software some of the easiest to use and it just works.”
– Michael Tott, Fore Computers
Pricing, functionality, features, and ease of use for both the technicians and the end-users are the most commonly cited benefits that SOS gets praise for by our customers.
Try Splashtop Free!
Interested in trying Splashtop SOS? Start your free trial today.
For MSPs, helpdesk, and service providers to provide attended/ad hoc support to clients.