Splashtop SOS

Remote support made simple – for Windows, Mac, iOS, and Android

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Starts at $17 / month
Sales - +1.408.886.7177
Support - +1.408.610.1631
Sales and Support - +1.408.886.7177
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On-demand attended and unattended remote support solution for IT, support and help desks

Splashtop SOS: The Best On-Demand Remote Support Solution
Splashtop SOS: The Best On-Demand Remote Support Solution

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Unbeatable Price

Simple, cost-effective, and powerful alternative to TeamViewer (save 50%, guaranteedsave up to 50%), LogMeIn Rescue, or GoToAssist

Three packages to choose from – All with unlimited on-demand remote support + your choice of additional access to unattended computers.

Start your subscription today

  • SOS

  • $17/ month
    Billed at $199 / concurrent technician / year
  • Support unlimited devices on-demand
  • SOS+10

  • $19/ month
    Billed at $219 / concurrent technician / year
  • Support unlimited devices on-demand
    +
    Anytime unattended access to 10 managed computers per tech license
    (e.g. 3 tech licenses = 30 unattended computers)
Best Value
  • SOS Unlimited

  • $34/ month
    Billed at $399 / concurrent technician / year
  • Support unlimited devices on-demand
    +
    Anytime unattended access to an unlimited number of computers
  • Splashtop Enterprise

  • Includes SSO/SAML integration, unattended Android access, and remote management features
  • Support unlimited devices on-demand
    +
    Anytime unattended remote computer access
    +
    SSO/SAML integration
    Unattended Android access
    Remote computer management features

    (see more info below)

All packages include

  • Access with session code
  • High performance
  • Two users into one computer
  • Share my desktop
  • Support iOS and Android devices*
  • Robust security
  • File transfer (including Drag-and-Drop)
  • Remote reboot and reconnect
  • Session recording
  • Custom branding
  • Multi monitor support
  • Chat
  • User management
  • PSA ticketing and ITSM integration**
*Includes FREE attended / ad hoc access to iOS and Android devices.
Remotely view iOS and Android screens in real time to assist end-users. Remotely access and control Samsung, LG and Lenovo devices and Android devices running Android 8 or later, such as Google Pixel, OnePlus, HTC, Huawei, OPPO, Sony and ZTE.

**Limited Time: Includes FREE Ticketing Integration Add-on
Launch a remote SOS session from within your incident or ticket. Works with:

Autotask Logo
Freshdesk Logo
Freshservice Logo
Jira Service Desk Logo
ServiceNow Logo
Spiceworks Logo
Zendesk Logo

Move up to Splashtop Enterprise to add SSO, End-User Access, Unattended Android, Remote Management, and more

With Splashtop Enterprise you get the remote support features of SOS, plus features like:

SSO/SAML Integration
SSO / SAML INTEGRATION
Enterprise
Authenticate through SSO / SAML.
Support available for Okta, Azure AD, ADFS, JumpCloud, OneLogin, Workspace ONE, G-Suite, and TrustLogin.
End-user remote computer access
End-user remote computer access
Enterprise
Enable end-users to remote control their workstations from any computer or mobile device.
Unattended Android Access
Unattended Android Access
Enterprise
Remote into Android devices including smartphones, tablets, rugged Android devices, POS devices, kiosks and set top boxes. Learn more.
Remote Computer Management
REMOTE COMPUTER MANAGEMENT
Enterprise
Send commands to an unattended remote computer’s command prompt in the background, view Windows event logs, system/hardware/software inventory, endpoint security, and manage Windows Updates
All $ prices shown in USD
All prices shown exclude any applicable taxes

Frequently Asked Questions

+ What is a technician/user?
SOS is licensed on a concurrent user basis. For each technician/user license you purchase, you can have up to 10 users on your account and any one of those users may use SOS on one device at a time to run remote access sessions. With two licenses, two users (out of 20) can use SOS from one device each.
+ What is attended vs. unattended support?
Attended support is access to a remote computer or mobile device while the user is present, after they run the access app and give you a 9-digit access code. Unattended support is anytime access where you install a steamer agent on the remote Windows, Mac, and Linux computers, so you can access it at any time, even if the user isn’t present.
+ How many computers or devices can I access at once?
From your computer, you can simultaneously access up to 10 computers and devices at a time. From the Splashtop App on mobile devices or Chrome browser, you can access one computer/device at a time.
+ Can two people access a remote computer at the same time?
Yes, with the unattended support feature of SOS+10 or SOS Unlimited. (Requires two user licenses)
+ How can I upgrade or add to an existing subscription?
In your my.splashtop.com web console, click your name in the upper right corner, and select Subscriptions.
+ Do you offer monthly subscriptions?
Our subscriptions are all billed yearly so we can offer the lowest prices.
+ Where can I download Splashtop?

Install the Splashtop Business App on the Windows, Mac, Chromebook, iOS, and Android devices you want to remote from.

Instruct your end-user to go to the SOS app download link (as displayed in your Splashtop app) to download run the SOS app and generate their session code.

Security is Our Priority

Over 200,000 businesses and 30 million end users around the world, including large banks, law enforcement, government agencies, local governments, and government contractors securely use Splashtop.

Secure InfrastructureSECURE INFRASTRUCTURE

Our cloud infrastructure is hosted on AWS to provide a secure network and computing environment with firewalls, data encryption and DDoS mitigation.

Intrusion PreventionIntrusion Prevention

We have 24×7 intrusion detection and defense mechanisms and have adopted industry best practices to ensure security is enforced and instances are fortified.

App SecurityAPP SECURITY

We provide multiple levels of protection, including device authentication, two-factor verification and protection with TLS (including TLS 1.2) and 256-bit AES encryption.

Advanced Security FeaturesADVANCED SECURITY FEATURES

With Splashtop you also get multi-level password security, blank screen, screen auto-lock, session idle timeout, remote connection notification, and much more!

Read more about Splashtop remote access security
Follow our MSP & IT Security Feed to stay up to date with the latest cybersecurity news and alerts.

Access with session code
Access with session code
Access end users’ Windows and Mac computers and VMs with a simple 9-digit session code for on-demand support.
Support Mobile Devices
Support Mobile Devices
Remotely view your customers’ iOS (11 or later) and Android (5 or later) phones and tablets to resolve issues quickly. Remotely access and control Samsung, LG and Lenovo devices and Android devices running Android 8 or later, such as Google Pixel, OnePlus, HTC, Huawei, OPPO, Sony and ZTE.
Remote Support
Unattended Remote Access & Control
Get unattended, anytime remote access into Windows, Mac, and Linux computers. Also access virtual machines and virtual desktop infrastructure (VDI) on VMware, Citrix, Microsoft, Windows, AWS, Azure, and others, all from the same application. Available in SOS+10 and SOS Unlimited.
Custom Branding
Custom Branding
Customize the SOS app that your customers download with your own logo, color, instructions, and company name. Learn more
High Performance
High Performance
Splashtop SOS uses the same high-performance engine that powers our award-winning consumer products used by millions. Enjoy HD quality and fast connections.
Robust Security
Robust Security
All remote sessions are protected by security features including TLS and 256-bit AES encryption, device authentication and two-step verification. Connections, file transfers, and management events are logged. Learn more about SOC 2, GDPR, and HIPAA standards compliance.
Multi-to-Multi Monitor
Multi-to-Multi Monitor
View multiple remote screens from multi-monitor systems at the same time, including multi-to-one and multi-to-multi. Even multi-monitor for Mac!
Two users into one computer
Two users into one computer
Two members of a team can remotely access a computer at the same time. Requires 2 technician licenses.
File Transfer
File Transfer
Transfer files quickly thanks to our fast and secure connections.You can drag-and-drop files between computers and also transfer files without starting a remote session!
Chat
Chat
Chat with the user at the remote computer while in a session or outside a session.
Share My Desktop
Share My Desktop
Broadcast your Windows desktop in view-only mode via a simple web link that can be viewed in almost any web browser. No app download or plug-in required.
Remote Reboot
Remote Reboot
Reboot the remote computer from your Splashtop app or web console. Choose Normal or Safe Mode reboot.
Session Recording
Session Recording
Record remote access sessions. Use the Screen Recording button in your remote access window to start and stop recording. All recordings are saved to your local computer.
User Management
User Management
Invite users and set their roles and access permissions.
Elevate to admin
Elevate to admin
When accessing a Windows standard user session, you can elevate the session privilege to admin to interact with UAC and perform all the admin-level operations.
View Only Mode
VIEW ONLY MODE
Select “View Only” in the session toolbar during a remote access session to only view activity on the computer but not remotely control it.
Integration with PSA & Ticketing
Integration with Ticketing & ITSM
Splashtop SOS integrates with leading PSA ticketing and ITSM solutions including Autotask PSA, ServiceNow, Freshservice, Freshdesk, Zendesk, Spiceworks Help Desk, and Jira. Get easy access to starting an SOS session.
Powerful Add-On to MDM/EMM Solutions
Powerful Add-On to MDM/EMM Solutions
If you use MDM or EMM solutions such as AirWatch, XenMobile, MobileIron, MaaS360, etc., use SOS to view and control your users’ mobile devices in real-time for support or training. Contact us for more details.
Deploy & Manage Bitdefender Antivirus
Deploy & Manage Bitdefender Antivirus
Purchase, deploy and manage Bitdefender Antimalware Security Tools on your managed Windows computers from within Splashtop SOS+10 or SOS Unlimited (not available in standard SOS). View protection status, last scan time, threat count, and more. Low monthly pricing. Learn More.
Splashtop SOS: The Best On-Demand Remote Support Solution
Splashtop SOS: The Best On-Demand Remote Support Solution

Get started with a free SOS Trial or Buy Now!

Free Trial
No credit card required!
Buy Now
Starts at $199/yr

About Splashtop

Headquartered in San Jose, California and founded in 2006. Splashtop delivers the best-value remote access, remote support, and screen mirroring solutions. Splashtop remote access solutions are used by more than 200,000 businesses and more than 30 million users for more than 800 million sessions.

Why are our prices so low?

Splashtop is committed to providing the best value in remote computer access at prices up to 80% less than the competition. We do it with a hardworking team and our solutions cost less because we spend less on marketing and rely on our happy customers to help spread the word. Thanks for your support.