Skip to main content
Splashtop
Free Trial
+1.408.886.7177Free Trial
Splashtop New Features

Splashtop New Features May/June 2018

2 min read
Updated
Get Started with Splashtop
Top-rated remote access, remote support, and endpoint management solutions.
Free Trial

We've just added some great new Splashtop features and you can get them by updating your Splashtop Business app and streamer to the latest version (3.2.4.0).


"Idle since…"

Know if a computer is currently idle or if your client is actively using it. In the Splashtop Business app, click on the gear icon next to the computer to see its idle time. On the web console, mouse over the computer in the list.

Available in Splashtop Remote Support and Splashtop Remote Access


Chat before connecting to a machine

Want to check with your user to see if it's a good time to remote in? Now you can! Initiate a chat session to an online computer at any time, without being in a remote session. Look for the little "chat" button next to the computer in the Splashtop Business app.

Out of Session Chat Icon

Available in Splashtop Remote Support


Two technicians can remote into one machine

Now two technicians can remote into and control the same computer, at the same time! Troubleshoot your client's computer together with another technician. Two of you simply connect as you normally would from your respective Splashtop Business apps.

Available in Splashtop Remote Support


Reboot and reconnect automaticallyDuring a remote attended session, you can reboot the computer and be reconnected automatically after reboot finishes. You'll be able to see the computer's login screen after reboot, and go from there. (You can choose between normal reboot or reboot into safe mode.)

Available for attended support sessions in Splashtop


And more...

  • Save time when connecting. We now pre-fill your Windows domain name into a dropdown menu so you don't have to type it.

  • Big improvements in iOS app. From right within the iOS app, you can rename computers, add computer notes, disconnect sessions, reboot, wake, delete computers, and more.

  • Want to always see the remote cursor for all of your remote sessions? There's now an option in Splashtop Business app's settings to enable that. You can still toggle it during a session using the toolbar.

  • Improved remote print reliability

  • Increased file transfer speed by up to 30%

  • Usability enhancements

Available in Splashtop Remote Support and Splashtop Remote Access


See what else we have planned

We have more great features coming. Take a look at this article on what we're working on for more details.

What's Coming Next button

Other recent updates:

Get Started Now!
Start your Splashtop free trial
Free Trial

Share This
RSS FeedSubscribe

Related Content

A person working at their desktop with a laptop and two monitors.
Security

2023 Product Recap: Remote Access Advancements & Innovations

Learn More
Banner with the hashtag Stop Asian Hate and the logo of Splashtop, showing support for the cause
Announcements

Splashtop stands with the AAPI Community

World map highlighting COVID-19 case distribution with varying sizes of red and orange circles
Working Remotely

Working from Home & COVID-19 in the News

Splashtop News
Announcements

Splashtop News - July 2017

View All Blogs
Get the latest Splashtop news
AICPA SOC icon
  • Compliance
  • Privacy Policy
  • Terms of Use
Copyright © 2025 Splashtop Inc. All rights reserved. All $ prices shown in USD.