IT & Help Desk Remote Support Archives

Introducing Splashtop Connector: RDP via Next-Gen Remote Access

Tuesday, May 3, 2022

Learn how the new Splashtop Connector can meet your security and productivity needs with RDP via next-gen remote access. Imagine if your remote access and support solution let your users do the following—without a VPN: Support computers on internal networks…

Speed Matters in Remote Access and Support

Wednesday, April 27, 2022

To be successful in our ever-changing world, distributed workforces need speed and high-performance. Read on to learn how Splashtop can help your team achieve both with all-in-one remote access and support. Speed and performance have become critical components of a…

How to Operate a Mobile Device from PC

Wednesday, April 27, 2022

Learn how you can remotely access mobile devices, including tablets, smartphones, rugged devices, IoT, and more from a PC with Splashtop. Can I operate a mobile device from a PC? Yes, you can! With Splashtop’s remote support solutions, you can…

Remote User Software in the Age of Flexible Work

Tuesday, April 26, 2022

The COVID-19 pandemic accelerated a growing trend of remote and flexible work, causing IT teams to rethink how they provide access to critical business systems. In addition, many schools and universities quickly scrambled to develop distance learning capabilities to ensure…

Improving Customer Experience with Remote Technology

Wednesday, April 13, 2022

Excellent customer experience is expected in today’s world. How can manufacturers and distributors exceed expectations? Read on to find out. Today, customers of product manufacturers and distributors expect to buy more than a physical product. They expect excellent customer experience…

Augmented Reality Is a Game Changer for Remote Support

Monday, April 11, 2022

Want to reduce downtime while increasing efficient remote collaboration? Read on to learn about Splashtop’s new AR feature for remote support. Remote support via augmented reality (AR) is fast becoming a game-changing service for today’s IT teams. IT support professionals…

Remote Help – Support Any Device from Any Location

Monday, April 11, 2022

Computer problems are getting more complicated and costly. Time to resolution has never been more important for IT teams, which is why selecting the right remote support software is so important. In this blog, we outline what remote help is…

Splashtop: A Better Alternative to Zoom, RingCentral or Other Collaboration Tools for Remote IT Support

Thursday, April 7, 2022

Lately we’ve been hearing from IT professionals who’ve turned to collaboration tools for remote IT support. Learn why Splashtop is better. Recently, some IT support teams in the education industry and the small-to-midsize corporate market have turned to Zoom, RingCentral…

Remote Screen Sharing with Splashtop Remote Access Software

Monday, April 4, 2022

Remote computer sharing allows users to display their desktop screen on another computer remotely and vice versa. In this blog, we explain how Splashtop remote desktop software enables better screen sharing in the new era of hybrid work. What is…

How to Find a Remote Access and Support Vendor for Your Enterprise IT Help Desk

Thursday, March 10, 2022

Finding the right vendors for your IT Help Desk can be difficult. Learn how to find a remote access and support vendor based on your company’s specific use cases. The question for IT help desk managers is no longer, “Do…