Best GoToAssist Alternative for 2021

Need a better alternative to GoToAssist? Splashtop SOS offers better pricing, faster performance, and the top features needed in an on-demand remote support solution.

Best GoToAssist Alternative 2020

GoToAssist is a remote support tool gives help desks and service desks the ability to provide remote support to their clients’ devices. If you’re a current GoToAssist (or GoToAssist) customer looking to switch to find either lower pricing, faster performance, or the top features, then we’re here to tell you that you can get all three by switching to Splashtop On-Demand Support (SOS).

In fact, hundreds of former GoToAssist customers have already switched to Splashtop SOS and have not looked back.

Splashtop SOS is on-demand remote access software designed to help IT support and help desk teams provide ad-hoc remote support to their customers. SOS makes remote support simple for both the technician and the client. Plus, it is the best value remote support solution available today, saving customers hundreds, even thousands of dollars a year when compared to GoToAssist.

Why Splashtop SOS is the 2021 Best Alternative to GoToAssist

Splashtop SOS costs less

By choosing Splashtop SOS over GoToAssist, you can save up to 70% off your yearly price.

Both GoToAssist and Splashtop SOS are priced by concurrent technician. Today, GoToAssist’s yearly plan costs $660/year per concurrent technician. On the other hand, the basic Splashtop SOS package is only $199/year per concurrent technician. Splashtop SOS+10 and SOS Unlimited (which let you add unattended support to 10 or an unlimited number of computers) cost just $219/year and $399/year respectively.

GoToAssist also charges an extra $20/month for the ability to remotely access and support mobile devices. Mobile device support is included for free in Splashtop SOS.

No matter which package you choose, Splashtop gives you the better deal. Either package you choose guarantees you save hundreds of dollars a year. Plus, with each additional concurrent technician you need, your savings with Splashtop will only get bigger.

Splashtop has more top features

Not only will you save money, but you’ll actually get more top features with Splashtop! Every Splashtop SOS package includes the top tools requested by IT support and help desk professionals, including on-demand support to unlimited devices, connect with simple session code, screen sharing, drag-and-drop file transfer, chat, remote reboot, and more. Plus, you’ll also get features not found in GoToAssist such as support to iOS devices, multi monitor support, and remote print.

Splashtop SOS also integrates with the leading PSA ticketing and ITSM tools, such as Freshdesk, Freshservice, Zendesk, Jira, and Servicenow.

Splashtop SOS is a top performing remote support tool thanks to Splashtop’s powerful remote access engine. You’ll be able to remote control your end-users’ Windows, Mac, iOS (remote view only), and Android devices with ease, with HD connections in real time.

Finally, you can rest assured knowing that Splashtop ensures secure remote access. All connections are protected with 256-bit AES and TLS encryption. You can learn more about Splashtop compliance with industry standards.

Splashtop SOS vs. GoToAssist 2021 Product Comparison

Read our full Splashtop vs. GoToAssist comparison (the new GoToAssist has the same pricing and features as GoToAssist in the comparison)

Every week, several former GoToAssist customers switch to Splashtop SOS with great results.

Hers’s a recap of the benefits of switching from GoToAssist to Splashtop SOS.

  • You’ll save up to 70% on your price when compared to GoToAssist!
  • You’ll get a high performance on-demand remote support solution.
  • You’ll get the top tools and features needed to cover the demanding use cases of MSPs and IT professionals.

Want to try out Splashtop SOS? You can start a 7-day free trial now and find out for yourself why Splashtop is the best GoToAssist alternative.

Splashtop SOS


What Customers Said After Switching From GoToAssist to Splashtop

“So far, I’ve found Splashtop to be the best value for the money for supporting my small business clients. I’ve fully switched from GoToAssist to Splashtop, primarily on price, but the big bonus is the ability to support mobile devices now!” – David Humber, FWD Consulting

“Using it for remote support access. Much better than GoToAssist, which I was using before. As good as anything else I’ve used, and the price is great.” – Mark Bazin, Cristo Rey Network

“Your system works much better than the one I had been using for many years, GoToAssist. Your sales and technical support people are very good to work with.” – George Wells.

Try Splashtop Free!

Interested in trying Splashtop SOS? Start your free trial today.

Splashtop SOS – For MSPs, helpdesk, and service providers to provide attended/ad hoc support to clients.

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