Splashtop Remote Support vs TeamViewer Business

Licensing and pricing

$259 per concurrent user

$399 per concurrent user

$610.80 per year Individual license only

Access and control computers remotely

✔

✔

✔

On-demand support to unlimited devices

✔

✔

✔

Number of devices to connect from

Unlimited

Unlimited

3

# Unattended managed endpoints

10 per license

300 per license

200

Provide attended support to iOS and Android devices

✔

✔

Additional $155.40/year

# Concurrent sessions per user/channel

10

10

3

Cross-platform file transfer (drag-and-drop)

✔

✔

✔

Chat (in-session)

✔

✔

✔

Chat (outside session)

✔

✔

✔

Session recording

✔

✔

✔

Multiple users (up to 3) can remote into the same computer concurrently (requires a multi-license subscription).

✔

✔

✔

Integration with Ticketing and ITSM

✔

✔

Available as an add-on for TeamViewer Corporate

Multi-monitor support (multi-to-multi)

✔

✔

✔

Remote print

✔

✔

✔

Remote reboot

✔

✔

✔

User management

✔

✔

✗

Group permissions

✔

✔

✗

256-bit AES encryption

✔

✔

✔

Computer and user grouping

✔

✔

✔

Custom branding

✔

✔

✔