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Robert Pleasant

Content Marketing Specialist

Robert Pleasant, also known as Robbie, is a Content Marketing Specialist at Splashtop with years of experience writing for a wide array of tech companies and websites, making complex technical topics easy to understand and enjoyable with a blend of subject expertise and creative wit. He likes seeing how advancements in technology can be used to make lives better, and in his free time, Robbie enjoys creative writing, tabletop games, and trying to keep up with comics & TV shows.

Articles by Robert Pleasant

Rows of desktop computers in an office.
IT & Help Desk Remote Support

Traditional vs Autonomous Endpoint Management

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An IT admin working at his office computer.
Patch Management

Top 8 Patch Management Challenges & How to Overcome Them

Two IT techs working at their computers.
IT & Help Desk Remote Support

Setting Up Granular Access Controls for Remote Support

MSP connecting to client offices.
MSP

Remote Support Features MSPs Need for Multi-Client IT

IT administrator at work using an autonomous endpoint management tool.
Patch Management

What Autonomous Endpoint Management Features to Look For?

An IT administrator and a remote worker side by side.
Security

Compliance for Remote Access in Highly Regulated Industries

An IT worker using Splashtop AEM for automated patch management
Patch Management

How IT Leaders Evaluate ROI From Automated Patch Management

A healthcare worker remotely access another computer.
Remote Access Insights

HIPAA Compliance Requirements for Remote Access to ePHI

An IT support agent providing no-install, on-demand support to an end-user.
IT & Help Desk Remote Support

On-Demand Remote Support Without Pre-Install: What Works Best

IT professionals in an office are monitoring security data.
Patch Management

Move From Reactive Patching to Proactive Risk Management

Laptop with checkmarks and shield
Patch Management

How to Reduce Patch Backlogs

Workers in an office focusing on endpoint security.
Security

AV vs EDR vs MDR: Choosing the Right Endpoint Security Model