Splashtop SOS – Friends & Family Pack

Remote support made simple – Connect to your friends and family’s Windows, Mac, iOS and Android devices with a simple session code

Sales – +1.408.861.1088 x125
Support – +1.408.610.1631

Are you the go-to resource for friends and family who need help with technology?

Get the Splashtop SOS Friends & Family Pack to remote access their computers and live view their device screens to solve issues quickly. Don’t get burned by other friends and family solutions like TeamViewer with all their restrictions. We believe you deserve a full-featured remote support solution at an affordable price and that’s what you get with the Splashtop SOS Friends & Family Pack.

If you need to use SOS in business, education or in any organization, click here

Introductory Special
Get a full featured remote support solution with unlimited on-demand support sessions + access to unattended computers at a great price.
  • SOS+10 Friends & Family

  • $7 per month
    Save 62%
  • Billed at $84 per year
  • Support unlimited devices on-demand
    10 unattended computers
  • Full featured remote support
  • Remote access Windows, Mac, iOS & Android
  • Desktop and mobile client apps
  • Connect with a session code
  • Share your desktop
  • File Transfer, Chat & more
  • Splashtop SOS+10 Friends & Family Pack can be used to remote assist your friends and family for non-business related purposes. It is licensed for non-commercial use. Purchase regular SOS+10 if you will be using it in any other setting such as a business, organization or education.
  • Purchase regular SOS+10 if you will be using it in any other setting such as a business, organization or education.
  • You can have up to 10 concurrent sessions from one machine at a time

High Performance
High Performance
Splashtop SOS uses the same high-performance engine that powers our award-winning consumer products used by millions. Enjoy HD quality, sound (on Windows and Mac), and fast connections.

Session Code
Access with Session Code
Your end users just need to go to sos.splashtop.com and run a simple program on their computer. No admin privilege required. iOS/Android end users get the “Splashtop SOS” app from the app stores. Then enter the 9-digit code from your end users into the Splashtop Business app to connect to their computers and iOS/Android devices. Perfect for ad hoc support.

Cloud Security
Robust Security
All remote sessions are protected with TLS and 256-bit AES encryption.
All connections, file transfers, and management events are logged.
Remote access is further protected by device authentication, two-step verification, and multiple 2nd-level password options.
Learn more about our security features, GDPR compliance, and how Splashtop helps support HIPAA compliance.

Resell Remote Access
Screen Sharing for Collaboration
Use the Share My Desktop feature to show your Windows computer screen to the end user, while you are remotely supporting their computer.

When you click the “Share My Desktop” button in the Splashtop Business app for Windows, a browser window will open on the remote computer and display the contents of your computer screen.

File Transfer
File Transfer
Transfer files between local and remote Windows and Mac computers.

While in a remote session, chat with the user at the remote Windows or Mac computer.

NEW! Support Mobile Devices
Remotely view your customers’ iOS 11 and Android (5 or later) smartphones and tablets, from your computer or Android device, to help solve their mobile device issues!
Remotely control Samsung smartphones and tablets, Lenovo TAB 2/3 and Yoga tablets (most models), and LG Android devices. For other Android devices, please contact us.

Resell Remote Access
NEW! Get Unattended Access in SOS+ Packages
The new SOS+ packages combine unlimited on-demand remote access sessions + unattended access to computers even when the user isn’t at their computer.

Manage access to up to 10 unattended computers with each SOS+10 license or access unlimited endpoints with each SOS Unlimited license.

Need access to a different number of unattended computers? Purchase multiple licenses to stack the number of unattended computers. With 5x SOS+10 licenses, you can access a pool of up to 50 unattended computers, Or go unlimited with SOS Unlimited!

Admin Privilege
NEW! Elevate to Admin Privilege
When accessing a Windows standard user session, you can elevate the session privilege to admin to interact with UAC and perform all the admin-level operations.

“Splashtop SOS provides everything we need in an on-demand support application. It’s easy to use for our customers and the price can’t be beat. Highly recommend!”

— Colin Pearce, Founder, Inderly

+ Learn more
  • Simplicity

    Instantly access your customer’s computer using Splashtop On-Demand Support in 3 simple steps:

    • 1. Ask your customer to go to sos.splashtop.com. Download and run the program.
    • 2. Your customer tells you the 9-digit session code shown on the screen.
    • 3. Enter the session code into your Splashtop Business app.

  • Platform Support

    • Remote to Windows XP/7/8/10, Windows Server 2003/2008/2012, and Mac OS X 10.7+, and Android 5+
    • Remote from Windows, Mac, iOS, Android, Chrome browser
    • Toggle between multiple monitors

  • Security

    • TLS with 256-bit AES encryption
    • Request permission upon connection

  • Management

    • Invite, remove, enable, and disable technicians
    • See logging of all connections, file transfers, and management activity

Get started with Splashtop SOS today!