Splashtop Remote Support

The better alternative to LogMeIn Central, TeamViewer & GoToAssist

Remotely support your clients’ computers and provide them with remote access

Sales – +1.408.861.1088 x125
Support – +1.408.610.1631

The best price guaranteed. Easy and simple to understand.

No forced upgrades or confusing pricing plans. Connect from any device, anywhere.
  • Pay by the number of unattended (endpoint) computers per year. That’s it!
  • All packages include unlimited technicians, concurrent sessions, and devices to remote from.
  • Free secondary users — Provide or resell remote access to managed computers to your internal users or end customers.

If your primary use case is remote access for on-demand (attended) support of computers and mobile devices, see – Splashtop On-Demand Support (SOS).

Remote Support Basic

$199/year
Package starts at 50 computers
+unlimited technicians
  • $199/year for 50 computers
  • $249/year for 100 computers
  • $399/year for 250 computers
  • $649/year for 500 computers
  • $899/year for 750 computers
  • $999/year for 1,000 computers
  • $1,499/year for 2,000 computers
  • $1,999/year for 3,000 computers
  • $2,299/year for 4,000 computers
  • $2,999/year for 5,000 computers
  • Over 5,000 computers? Contact us
Features include:
  • Unlimited technicians
  • Unlimited concurrent sessions
  • Fast remote access
  • Unattended support
  • Free secondary user accounts
  • Resell remote access
  • Logging
  • Computer and User grouping
  • Group permissions
  • User management
  • 256-bit AES encryption
  • Two-step verification

(all packages include unlimited technicians)

Remote Support Plus

$299/year
Package starts at 25 computers
+unlimited technicians
  • $299/year for 25 computers
  • $399/year for 50 computers
  • $549/year for 100 computers
  • $829/year for 250 computers
  • $1,249/year for 500 computers
  • $1,699/year for 750 computers
  • $1,899/year for 1,000 computers
  • $2,899/year for 2,000 computers
  • $3,899/year for 3,000 computers
  • $4,899/year for 4,000 computers
  • $5,899/year for 5,000 computers
  • Over 5,000 computers? Contact us
Everything in Basic, PLUS:
  • File transfer
  • Remote print
  • Chat
  • Remote wake
  • Remote reboot
  • Audio
  • Attended support *
  • Access RDP Session
  • Priority technical support
  • Best Deal

(all packages include unlimited technicians)

Splashtop Remote Support delivers a robust set of features for MSPs, IT service providers and helpdesk professionals

Best Deal
Best alternative to LogMeIn Central, and GoToAssist
Move to Splashtop and save!
LogMeIn comparison
GoToAssist comparison

High Performance
High Performance
Splashtop Remote Support uses the same high-performance engine that powers our award-winning consumer products used by millions. Enjoy HD quality, sound, and fast connections.

WindowsmacOSiOSAndroidChrome
Access from Any Device
Manage your computers from practically any device. Access all of your Windows workstations, Windows servers, and Macs from any Windows, Mac, iOS, or Android device, as well as from any Chrome browser or Chromebook.

Easy Deployment
Easy Deployment
Create your own deployment package and send your clients a link to install.

It’s easy to migrate from LogMeIn and other remote solutions! Learn more here.

File Transfer
File Transfer (Plus only)
Easily transfer files between computers.

Remote Print
Remote Print (Plus only)
Print files on a remote computer to a local printer.

Chat
Chat (Plus only)
While in a remote session, chat with the user at the remote computer.

Ad Hoc Support
Attended Support (Plus only)
Access an end user’s Windows and Mac computer with a simple 9-digit session code. The user just needs to download and run a simple program from sos.splashtop.com. No installation needed. * Splashtop Remote Support includes one shared attended support license with 1 concurrent session. Purchase Splashtop On-Demand Support (SOS) for additional attended support sessions and for attended support on iOS and Android devices.

Remote Wake
Remote Wake (Plus only)
Remotely wake up your computer from anywhere* as long as another computer on the same network is powered on.

* Target computer must support Wake-on-LAN and be connected via LAN cable.

Cloud Security
Robust Security
All remote sessions are protected with TLS and 256-bit AES encryption. All connections, file transfers, and management events are logged.

Remote access is further protected by device authentication, two-step verification, and multiple 2nd-level password options.

Learn more about our security features and how Splashtop helps support HIPAA compliance. View our white paper »

Computer Grouping
Grouping
Organize your computers into groups to make finding and managing them much easier. Organize your users into groups to make managing their access permissions much easier.

User Management
User Management
Add admins and end users for free. Set their roles and access permissions. Allow a user or user group to access a computer group or specific computers.

Resell Remote Access
Resell Remote Access
We make reselling remote access very quick and simple. Once purchased, you can start to “invite” users from our portal, and our system will automatically send emails to them with setup and login instructions. The users can only see and connect to the computers that you assign to them, and they can access their computers anywhere, anytime, from any device. It helps to expand the services you can provide to your customers instantly, without any extra charges!
+ Detailed Feature List
  • Platform Support

    HD quality and fast performance

    • Remote to Windows XP/7/8/10, Windows Server 2003/2008/2012, and Mac OS X 10.7+
    • Remote from Windows, Mac, iOS, Android and Chrome
    • Multi-monitor support
    • Sound controls
    • Wake on LAN
    • Remote from Chrome browser (Windows, Mac, Linux, Chromebook)

  • Security

    Robust banking-grade encryption and security plus logging and audit trails

    • TLS with 256-bit AES encryption
    • Multi-level passwords (Splashtop account password, Windows/Mac password, personal security code)
    • Lock screen
    • Blank screen
    • Require Windows or Mac password
    • Request permission upon connection
    • Device authentication
    • Two-Step verification

  • Premium Features

    Extra features to enhance your experience (see features)

    • Annotation
    • Custom Shortcuts and Game Pad

  • Management

    • Share access with other Splashtop Personal or Business users
    • Web console for computer and user management
    • Computer list search
    • Computer grouping
    • Easy deployment with configurable options
    • Logging of connections, file transfers, and management activity

Like many other IT professionals, I was blindsided by the LogMeIn pricing bombshell which has left me and my clients scrambling for an alternative to that, now overpriced, solution. After making do on a temporary basis with other products’ free solutions, I have finally come home to Splashtop. In addition to being easily deployed and scaled, Splashtop gives me excellent performance even over sketchy connections.

— Micah Barham, Barham Technologies

Get started with Splashtop Remote Support today with a free trial or buy now!

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