Unattended remote access and remote support solution for MSPs
- No forced upgrades or confusing pricing plans. Connect from any device, anywhere.
- Pay by the number of unattended (endpoint) computers per year. That’s it!
- Includes unlimited technicians, concurrent sessions, and devices to remote from.
- Save up to 80% compared to LogMeIn Central and save compared to other MSP remote support solutions.
Start your subscription today
Add-on: Bitdefender Endpoint Security with Splashtop
Purchase, deploy and manage Bitdefender endpoint security technology through Splashtop Remote Support.
|Number of Endpoints
||Introductory Special – Save 20-34%
||$1.20 / endpoint / month ($1.50 value)
||$0.99 / endpoint / month ($1.50 value)
Frequently Asked Questions
+ What is a technician/user?
Technicians are individuals who will use Splashtop to provide remote support. You may create as many technician accounts as you need. End-user accounts are used to give end-users remote access to their computers which are managed under your account. You may create up to 50 end-user accounts with Remote Support Premium and you can purchase an add-on if you need more. You may resell Splashtop Business Access for that purpose.
+ How does the Attended Support feature work?
Splashtop Remote Support is primarily an unattended support solution (access the computers any time, the user doesn’t have to be present). Remote Support Premium include one concurrent license for Attended Support (SOS Lite), so you can provide quick support to users on a Windows or Mac computer that isn’t managed under your account. You can add attended support features, more concurrent technicians, and support to mobile devices by adding Splashtop SOS subscriptions to your account.
+ How many computers can I access at once?
From your computer, you can simultaneously access as many as you want, up to the number of computers assigned to your user account in the dashboard, and the capability of your computer to handle multiple windows.From mobile devices or Chrome browser, you can access one computer at a time.
+ Can two people access a remote computer at the same time?
+ How can I upgrade or add to an existing subscription?
In your my.splashtop.com web console, click your name in the upper right corner, and select Subscriptions
+ Do you offer monthly subscriptions?
Our subscriptions are all billed yearly so we can offer the lowest prices.
+ How do I deploy to a large number of computers?
+ Where Can I Download Splashtop?
Security is Our Priority
Over 200,000 businesses and 30 million end users around the world, including large banks, law enforcement, government agencies, local governments, and government contractors securely use Splashtop.
Our cloud infrastructure is hosted on AWS to provide a secure network and computing environment with firewalls, data encryption and DDoS mitigation.
We have 24×7 intrusion detection and defense mechanisms and have adopted industry best practices to ensure security is enforced and instances are fortified.
We provide multiple levels of protection, including device authentication, two-factor verification and protection with TLS (including TLS 1.2) and 256-bit AES encryption.
ADVANCED SECURITY FEATURES
With Splashtop you also get multi-level password security, blank screen, screen auto-lock, session idle timeout, remote connection notification, and much more!
Splashtop Remote Support delivers a robust set of features for MSPs
Splashtop Remote Support uses the same high-performance engine that powers our award-winning consumer products used by millions. Enjoy HD quality and fast connections.
Access from Any Device
Access all of your Windows workstations, Windows servers, Macs, and Linux computers from any Windows, Mac, iOS, or Android device, as well as from any Chrome browser or Chromebook. Also access virtual machines and virtual desktop infrastructure (VDI) on VMware, Citrix, Microsoft, Windows, AWS, Azure, and others, all from the same application.
All remote sessions are protected by security features including TLS and 256-bit AES encryption, device authentication and two-step verification. Connections, file transfers, and management events are logged. Learn more about SOC 2, GDPR, and HIPAA standards compliance.
USER MANAGEMENT AND COMPUTER GROUPING
Invite technicians (and up to 50 end-users in Remote Support Premium) and set their roles and access permissions. Allow access to specific computers. Organize computers into groups to make finding and managing them much easier.
Deploy & Manage Bitdefender Antivirus
Purchase, deploy and manage Bitdefender Antimalware Security Tools on your managed Windows computers from within Splashtop Remote Support. View protection status, last scan time, threat count, and more. Low monthly pricing. Learn More.
Increase your productivity with these included features
View multiple remote screens from multi-monitor systems at the same time, including multi-to-one and multi-to-multi. Even multi-monitor for Mac!
Transfer files quickly thanks to our fast and secure connections.You can drag-and-drop files between computers and also transfer files without starting a remote session!
Chat with the user at the remote computer while in a session or outside a session.
Share My Desktop
Broadcast your Windows desktop in view-only mode via a simple web link that can be viewed in almost any web browser. No app download or plug-in required.
Reboot the remote computer from your Splashtop app or web console. Choose Normal or Safe Mode reboot.
Remotely wake up your computer. Target computer must support Wake-on-LAN and be connected via LAN cable. And another computer on the same network must be powered on.
Print files on a remote computer to a local printer. No need to transfer files, and no need to fax printed documents. Just select the file you need from your remote computer and print it on your local printer instantly.
Record remote access sessions. Use the Screen Recording button in your remote access window to start and stop recording. All recordings are saved to your local computer.
Attended Support (SOS Lite)
Access an end user’s Windows and Mac computer with a simple 9-digit session code for on-demand support. *Includes one shared attended support license with 1 concurrent session.
Two users into one computer
Two members of a team can remotely access a computer at the same time.
VIEW ONLY MODE
Select “View Only” in the session toolbar during a remote access session to only view activity on the computer but not remotely control it.
Monitoring and Management Features
Configurable Alerts premium
Set up alerts to monitor computer status, software installation, memory usage, and more. Receive alerts via the Splashtop web console and/or by email.
Update Management premium
Keeping Windows updated is essential for security and performance. View, install and schedule updates. Available as a 1-to-Many action.
Remote Command premium
Send command line or terminal commands to a remote Windows or Mac computer’s command prompt in the background. Available as a 1-to-Many action.
System Inventory premium
View and compare snapshots of Windows/Mac hardware and software inventory. View change logs. Download system hardware and software inventory lists.
Alerts for Windows Events premium
Monitor Windows Event Logs by setting alerts. An alert is generated when an event log’s criteria matches the triggers set by the admin.
View Event Logs premium
Get quick access to Windows event logs by clicking the gear icon next to a computer in the web console. No need to remote into the computer to view and troubleshoot.
1-TO-MANY Actions premium
Simplify endpoint management by instantly executing or scheduling tasks to multiple endpoints simultaneously. Includes mass deployment, remote command, script execution, system reboot, and Windows updates. Available for Windows and Mac.
Endpoint Security Status premium
View endpoint security protection status for Windows computers running Bitdefender, Windows Defender, Kaspersky, and more. Ensure that your endpoints are protected.
ENABLE END-USER REMOTE ACCESS premium
Create up to 50 end-user accounts and give those users remote access to their computers that are managed under your Premium account. If you need to add more, please contact us
Unattended Android Access premium
Remote into Android devices including smartphones, tablets, rugged Android devices, POS devices, kiosks and set top boxes. Learn more
More Coming Soon premium
Upcoming feature plans include availability of additional antivirus / anti-malware Integrations, System Updates and View Event Logs for Mac, and Inventory Reporting.
REMOTE ACCESS TO CHROMEBOOKS premium
Leverage the Android Streamer to launch remote desktop sessions to Chromebooks
. Remote view them whenever you want (end-user needs to be present on the Chromebook to accept the remote session).
Get started with a free trial or buy now!
Headquartered in San Jose, California and founded in 2006. Splashtop delivers the best-value remote access, remote support, and screen mirroring solutions. Splashtop remote access solutions are used by more than 200,000 businesses and more than 30 million users for more than 800 million sessions.
Why are our prices so low?
Splashtop is committed to providing the best value in remote computer access at prices up to 80% less than the competition. We do it with a hardworking team and our solutions cost less because we spend less on marketing and rely on our happy customers to help spread the word. Thanks for your support.