Compare Splashtop Business Access to
Splashtop Remote Support

Compare the features of Splashtop Business Access Pro, Splashtop Remote Support Plus, and Splashtop Remote Support Premium


Comparison Factor Business Access Pro Remote Support Plus Remote Support Premium
Use Case and Customer Profile Remote access with user management

For individuals, teams, and companies with users who need remote access to their own computers or need to work from home. Corporate IT / administrators have the option to deploy, manage, and access end users’ computers.

Endpoint management and access

For managed service providers (MSPs) to remotely access and manage their customers’ endpoints.

Endpoint management and access, with monitoring and end user access capabilities.

For managed service providers (MSPs) to remotely access, manage, and monitor their customers Endpoints. MSPs have ability to add/resell end user access*.

Visibility and Access Two options:

  1. Admins can invite users (members) to account and members can add and access their own computers independently. Members can share access to their own computers, at their discretion.
  2. Admins can control all members’ access permissions. In which case members will only view computers shared to them by admins.
Admins (technicians) can access and support customer endpoints at any given time.

Admins (technicians) will have visibility and access to all computers. Group admin capability available in 750+ computer packages.

Admins (technicians) can access and support customer endpoints at any given time

Admins (technicians) will have visibility and access to all computers. They can enable group admin permissions as well as add end users (members) to access* their own computers. These members will only view the computers admins give them access to.

Setup & Control Two options:

  1. Users (members) who are invited to team account by account owner or admin, can download and install the streamer on their own computers. Member will have access and be able to share access to another user on their SBA Pro team account, or another user with their own SBA Pro account.
  2. Admins can create deployment packages and deploy streamer to all computers. Admins can invite all users (members) and control all users access permissions.
Account owner and admins (technicians) can create deployment packages and install streamer on all managed endpoints.

Group admins available in 750+ computer packages. Account owner can invite and enable admins to have group access only.

Account owner and admins (technicians) can create deployment packages and install streamer on all managed endpoints.

Account owner can invite and enable admins to have group access only. Admins (technicians) can add end users (members) and give them access* to their own computers.

Admins can create and monitor alert profiles; they can manage windows updates as well as purchase,add and monitor Antivirus on computers.

Key Features
  • Multi-multi monitor access
  • Share desktop
  • File transfer (including Drag-and-Drop)
  • Remote print
  • Chat
  • Remote wake
  • Remote reboot
  • Two users can remote into same computer (requires 2 user licenses)
  • User grouping
  • Screen share
All key features in SBA Pro

Plus

  • Multi-multi monitor access
  • Share desktop
  • File transfer (including Drag-and-Drop)
  • Remote print
  • Chat
  • Remote wake
  • Remote reboot
  • Two users can remote into same computer (requires 2 user licenses)
  • User grouping
  • Screen share
All key features in Remote Support Plus

Plus

  • Group permissions (any package)
  • Alert profiles
  • Windows updates
  • 1-to-Many scripting
  • System inventory
  • Event logs
  • End user access*
Pricing Based on number of users (10 endpoints per user)

$8.25 per month per user

$4.54 per month per user for 10-49 users

$4.13 per month per user for 50+ users

(all packages billed annually)

Based on number of endpoints (unlimited technicians)

$25 per month for 25 computers

$34 per month for 50 computers

$46 per month for 100 computers

Get higher discounts for more number of computers

(all packages billed annually)

Based on number of endpoints (unlimited technicians)

$40 per month for 25 computers

$60 per month for 50 computers

$80 per month for 100 computers

Get higher discounts for more number of computers

(all packages billed annually)

*End-User Remote Access: Create up to 50 end-user accounts and give those users remote access to their computers that are managed under your Premium account. If you need to add more, please contact us.

Use Case and Customer Profile

Business Access Pro
Remote access with user management

For individuals, teams, and companies with users who need remote access to their own computers or need to work from home. Corporate IT / administrators have the option to deploy, manage, and access end users’ computers.

Remote Support Plus
Endpoint management and access

For managed service providers (MSPs) to remotely access and manage their customers’ endpoints.

Remote Support Premium
Endpoint management and access, with monitoring and end user access capabilities.

For managed service providers (MSPs) to remotely access, manage, and monitor their customers Endpoints. MSPs have ability to add/resell end user access*.

Visibility and Access

Business Access Pro
Two options:

  1. Admins can invite users (members) to account and members can add and access their own computers independently. Members can share access to their own computers, at their discretion.
  2. Admins can control all members’ access permissions. In which case members will only view computers shared to them by admins.

Remote Support Plus
Admins (technicians) can access and support customer endpoints at any given time.

Admins (technicians) will have visibility and access to all computers. Group admin capability available in 750+ computer packages.

Remote Support Premium
Admins (technicians) can access and support customer endpoints at any given time

Admins (technicians) will have visibility and access to all computers. They can enable group admin permissions as well as add end users (members) to access* their own computers. These members will only view the computers admins give them access to.

Setup & Control

Business Access Pro
Two options:

  1. Users (members) who are invited to team account by account owner or admin, can download and install the streamer on their own computers. Member will have access and be able to share access to another user on their SBA Pro team account, or another user with their own SBA Pro account.
  2. Admins can create deployment packages and deploy streamer to all computers. Admins can invite all users (members) and control all users access permissions.

Remote Support Plus
Account owner and admins (technicians) can create deployment packages and install streamer on all managed endpoints.

Group admins available in 750+ computer packages. Account owner can invite and enable admins to have group access only.

Remote Support Premium
Account owner and admins (technicians) can create deployment packages and install streamer on all managed endpoints.

Account owner can invite and enable admins to have group access only. Admins (technicians) can add end users (members) and give them access* to their own computers.

Admins can create and monitor alert profiles; they can manage windows updates as well as purchase,add and monitor Antivirus on computers.

Key Features

Business Access Pro

  • Multi-multi monitor access
  • Share desktop
  • File transfer (including Drag-and-Drop)
  • Remote print
  • Chat
  • Remote wake
  • Remote reboot
  • Two users can remote into same computer (requires 2 user licenses)
  • User grouping
  • Screen share

Remote Support Plus
All key features in SBA Pro

Plus

  • Multi-multi monitor access
  • Share desktop
  • File transfer (including Drag-and-Drop)
  • Remote print
  • Chat
  • Remote wake
  • Remote reboot
  • Two users can remote into same computer (requires 2 user licenses)
  • User grouping
  • Screen share

Remote Support Premium
All key features in Remote Support Plus

Plus

  • Group permissions (any package)
  • Alert profiles
  • Windows updates
  • 1-to-Many scripting
  • System inventory
  • Event logs
  • End user access*

Pricing

Business Access Pro
Based on number of users (10 endpoints per user)

$8.25 per month per user

$4.54 per month per user for 10-49 users

$4.13 per month per user for 50+ users

(all packages billed annually)

Remote Support Plus
Based on number of endpoints (unlimited technicians)

$25 per month for 25 computers

$34 per month for 50 computers

$46 per month for 100 computers

Get higher discounts for more number of computers

(all packages billed annually)

Remote Support Premium
Based on number of endpoints (unlimited technicians)

$40 per month for 25 computers

$60 per month for 50 computers

$80 per month for 100 computers

Get higher discounts for more number of computers

(all packages billed annually)

*End-User Remote Access: Create up to 50 end-user accounts and give those users remote access to their computers that are managed under your Premium account. If you need to add more, please contact us.