*Includes FREE attended / ad hoc access to iOS and Android devices.
Remotely view iOS and Android screens in real time to assist end-users. Remotely access and control most Android devices from Samsung, LG and Lenovo.
SOS is licensed on a concurrent user basis. For each technician/user license you purchase, you can have up to 10 users on your account and any one of those users may use SOS on one device at a time to run remote access sessions. With two licenses, two users (out of 20) can use SOS from one device each.
Attended support is access to a remote computer or mobile device while the user is present, after they run the access app and give you a 9-digit access code. Unattended support is anytime access where you install a steamer agent on the remote Windows, Mac, and Linux computers, so you can access it at any time, even if the user isn’t present.
+ How many computers or devices can I access at once?
From your computer, you can simultaneously access up to 10 computers and devices at a time. From the Splashtop App on mobile devices or Chrome browser, you can access one computer/device at a time.
+ Can two people access a remote computer at the same time?
Yes, with the unattended support feature of SOS+10 or SOS Unlimited. (Requires two user licenses)
+ How can I upgrade or add to an existing subscription?
In your my.splashtop.com web console, click your name in the upper right corner, and select Subscriptions.
Access end users’ Windows and Mac computers with a simple 9-digit session code for on-demand support.
Support Mobile Devices
Remotely view your customers’ iOS (11 or later) and Android (5 or later) phones and tablets to resolve issues quickly, Remotely control most Samsung, LG, and Lenovo Android devices.
Customize the SOS app that your customers download with your own logo, color, instructions, and company name. Learn more
Splashtop SOS uses the same high-performance engine that powers our award-winning consumer products used by millions. Enjoy HD quality and fast connections.
All remote sessions are protected by security features including TLS and 256-bit AES encryption, device authentication and two-step verification. Connections, file transfers, and management events are logged. Learn more about SOC 2, GDPR, and HIPAA standards compliance.
View multiple remote screens from multi-monitor systems at the same time, including multi-to-one and multi-to-multi. Even multi-monitor for Mac!
Two users into one computer
Two members of a team can remotely access a computer at the same time. Requires 2 technician licenses.
Transfer files quickly thanks to our fast and secure connections.You can drag-and-drop files between computers and also transfer files without starting a remote session!
Chat with the user at the remote computer while in a session or outside a session.
Share My Desktop
Broadcast your Windows desktop in view-only mode via a simple web link that can be viewed in almost any web browser. No app download or plug-in required.
Reboot the remote computer from your Splashtop app or web console. Choose Normal or Safe Mode reboot.
Record remote access sessions. Use the Screen Recording button in your remote access window to start and stop recording. All recordings are saved to your local computer.
Invite users and set their roles and access permissions.
Elevate to admin
When accessing a Windows standard user session, you can elevate the session privilege to admin to interact with UAC and perform all the admin-level operations.
If you use MDM or EMM solutions such as AirWatch, XenMobile, MobileIron, MaaS360, etc., use SOS to view and control your users’ mobile devices in real-time for support or training. Contact us for more details.
Deploy & Manage Bitdefender Antivirus
Purchase, deploy and manage Bitdefender Antimalware Security Tools on your managed Windows computers from within Splashtop SOS+10 or SOS Unlimited (not available in standard SOS). View protection status, last scan time, threat count, and more. Low monthly pricing. Learn More.
“Splashtop SOS provides everything we need in an on-demand support application. It’s easy to use for our customers and the price can’t be beat. Highly recommend!”
“Having used others; LogMeIn, TeamViewer, etc.; I have found Splashtop to be the fastest and most reliable. The people being supported also find the support software some of the easiest to use and it just works.”
“I have to say I am extremely impressed with the Splashtop product line. This is by far the best value in remote support/remote access. I am loving the simplicity/reliability, and my clients are loving it as well. Outstanding product.”
“I have used TeamViewer and LogMeIn for remote support for years. Then Splashtop came along and it’s faster and cheaper. Simple UI, very efficient, and GREAT CUSTOMER SUPPORT!”
Headquartered in San Jose, California and founded in 2006. Splashtop delivers the best-value remote access, remote support, and screen mirroring solutions. Splashtop remote access solutions are used by more than 200,000 businesses and more than 30 million users for more than 800 million sessions.
Why are our prices so low?
Splashtop is committed to providing the best value in remote computer access at prices up to 80% less than the competition. We do it with a hardworking team and our solutions cost less because we spend less on marketing and rely on our happy customers to help spread the word. Thanks for your support.
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