ServiceNow and Splashtop Integration

Splashtop has integrated with ServiceNow so you can remotely support your users right from within ServiceNow, using the Splashtop Enterprise service.

Splashtop with ServiceNow

Splashtop – ServiceNow Integration Demo

With the integration, you can initiate a remote desktop connection to your user’ computers to provide support directly from within ServiceNow incidents, with just a few clicks! After the support session, session information is automatically logged into the incident for future reference. Your users do not need to have any software pre-installed to connect.

Key Features

• Easily create a remote session to user’s computer from within an incident
• Take advantage of full Splashtop features during a remote session, e.g. file transfer, remote reboot, share technician desktop, etc
• Automatically record session information into the incident
• Remote sessions are fully encrypted

To get started, get in touch with Splashtop Sales at 1-408-886-7177 or at sales@splashtop.com for licensing information.

• Learn how to set up in our Support Article
• Get the Splashtop SOS plug-in for ServiceNow
• Datasheet