Remotely Support Users From The ServiceNow Platform With Splashtop
Splashtop has integrated with ServiceNow so you can remotely support your users right from within ServiceNow, using the Splashtop Enterprise service.
Splashtop – ServiceNow Integration Demo
With the integration, you can initiate a remote desktop connection to your user’ computers to provide support directly from within ServiceNow incidents, with just a few clicks! After the support session, session information is automatically logged into the incident for future reference. Your users do not need to have any software pre-installed to connect.
- Easily create a remote session to user’s computer from within an incident
- Take advantage of full Splashtop features during a remote session, e.g. file transfer, remote reboot, share technician desktop, etc
- Automatically record session information into the incident
- Remote sessions are fully encrypted
To get started, get in touch with Splashtop Sales at 1-408-886-7177 or at firstname.lastname@example.org for licensing information.
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