The Best IT Remote Support Software
Splashtop gives you the high-performance, flexibility, and control you need to effectively manage remote access for your organization.
With Splashtop you get:
- Robust security with strong authentication requirements, authorization controls, comprehensive logging, and more.
- The ability to provide on-demand ‘helpdesk’ support, remotely access unattended computers at any time, AND enable end users to work from home.
- High-performance remote sessions with an intuitive user interface.
- A centralized technician console to manage users, groups, devices, access permissions, and more.
- A cost-effective remote access solution that integrates seamlessly into your existing IT environment, ticketing systems, and technician workflows.
- Excellent customer service. 30 million customers worldwide. Highest customer satisfaction score in the industry.
Splashtop Remote Access Solutions for IT
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Splashtop SOS
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Provide attended ‘helpdesk’ remote support
Connect the moment your user needs help with a simple 9-digit session code
Provide unattended remote support with SOS+10 and SOS Unlimited
Pay per concurrent technician
Support an unlimited number of end-user devices
Support Windows, Mac, iOS, and Android devices - Starting at $17/month
- Learn more about Splashtop SOS
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Splashtop Enterprise
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Provide attended and unattended remote support
Provide end-users with remote access to work computers
Get single sign-on integration, granular privilege control, group-based access permission, scheduled access, and more
Flexible licensing – choose remote access end-user and/or remote support technician licenses
Pay per concurrent technician and per end-user - Contact us for pricing and get started!
- Learn more about Splashtop Enterprise
Benefits of Choosing Splashtop
Security, Audit, and Compliance
- Robust security features and practices including industry standard TLS 1.2 with AES 256-bit encryption, device authentication, two-factor authentication, and more
- Activities are logged and available for reporting
- Splashtop has achieved and maintains compliance with SOC 2 Type 2, SOC 3, and GDPR
- Splashtop’s security features help organizations meet their own HIPAA, PCI, ISO 27001, and other industry and government standards and regulations
- Purchase, deploy, and manage Bitdefender on your managed computers from within Splashtop
- Follow our MSP & IT Security Feed to stay up to date with the latest cybersecurity news and alerts.
All-in-One Remote Access and Support Capabilities
- On-demand, quick support to any attended (unmanaged) computers and mobile devices
- Unattended remote support
- Endpoint monitoring and management *
- Unattended Android access *
- Enable end users to remotely access their work computers from any device *
- Simplified on-demand remote support workflows*
- Support queue, channel, and technician management capabilities*
Ease-of-Use and Efficiency
- Centralized technician console to manage users, groups, devices, access permissions, and more
- Use the Splashtop app on any number of Windows, Mac, iOS, Android, and Chrome devices to launch the remote session
- User-friendly interface that’s intuitive and needs no training to navigate
- In-session features that increase productivity
Flexibility and Control
- Greater control with scheduled remote access sessions, granular feature permissions, group-based access, and more *
- Customize the SOS on-demand support app that your customers download with your own logo, color, instructions, and company name
- Choose cloud or on-premises deployment
Single Sign-On (SSO) *
- Integrate with your SSO identity provider to manage Splashtop users via your current corporate directory
- Take advantage of SSO so employees don’t need to create yet another password
- On-boarding and off-boarding employees become automated through SSO with SCIM
Ticketing System Integration
- Integrate with ticketing systems like ServiceNow, Jira, Freshservice, Freshdesk, Zendesk, Autotask PSA, and more to launch a remote support session right from your ticket
- Automatically log session details back in the ticket
* available with Enterprise only
Splashtop offers great features at the best price! Save anywhere from 50% to 80% when you choose Splashtop over other remote access solutions.
Get Started
-
Splashtop SOS
-
Provide attended ‘helpdesk’ remote support
Connect the moment your user needs help with a simple 9-digit session code
Provide unattended remote support with SOS+10 and SOS Unlimited
Pay per concurrent technician
Support an unlimited number of end-user devices
Support Windows, Mac, iOS, and Android devices - Starting at $17/month
- Learn more about Splashtop SOS
-
Splashtop Enterprise
-
Provide attended and unattended remote support
Provide end-users with remote access to work computers
Get single sign-on integration, granular privilege control, group-based access permission, scheduled access, and more
Flexible licensing – choose remote access end-user and/or remote support technician licenses
Pay per concurrent technician and per end-user - Contact us for pricing and get started!
- Learn more about Splashtop Enterprise
About Splashtop
Headquartered in San Jose, California and founded in 2006. Splashtop delivers the best-value remote access, remote support, and screen mirroring solutions. Splashtop remote access solutions are used by more than 200,000 businesses and more than 30 million users for more than 800 million sessions.
Why are our prices so low?
Splashtop is committed to providing the best value in remote computer access at prices up to 80% less than the competition. We do it with a hardworking team and our solutions cost less because we spend less on marketing and rely on our happy customers to help spread the word. Thanks for your support.
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