Access, monitor, and manage computers from anywhere with unattended and attended remote access, endpoint management, 1-to-many actions, and more!

MSPs and IT find Remote Support is a great alternative to more expensive RMM and remote support solutions and is less than half the price of LogMeIn Premier.


Configurable Alerts

Set up alerts to monitor computer status, software installation, memory usage, and more. Create customized combinations of alerts and settings; and apply them to groups of computers. Receive alerts via the Splashtop web console and/or by email. Set status (acknowledged, resolved), add comments, and view or download alert history logs. Available for Windows and Mac computers.

Alert types include:

  • CPU Utilization
  • Memory Usage
  • Disk Space
  • Computer Online
  • Computer Offline
  • Software Installed
  • Software Uninstalled
  • Windows Update Policy Status
  • Available Windows Updates
Windows Update Management

Keeping Windows updated is essential for security but doesn’t always happen like it should, especially on older systems. Use the Windows Update management features in Remote Support to ensure that you’re always up-to-date.

Select “Check for Updates” under the gear icon menu next to the computer name to view details of the update policy, view update history, check for Windows updates, and schedule update installs. You can also set alerts to be notified if updates are available or if a user changes the Windows Update settings.

Remote Command

Send commands to a remote Windows or Mac computer’s command prompt in the background.
Just click the Remote Command “C:\” icon next to the computer name to open the remote command interface window.

You can run command line or terminal commands, depending on the computer you are connecting into.

You can also save a log file of the remote command history.

Alerts for Windows Events

Monitor Windows Event Logs by setting alerts. An alert is generated when an event log’s criteria matches the triggers set by the admin.
For setting up Alerts based off Windows Event Log, you are able to set up triggers based off the following criteria:

  1. Event Type
  2. Event Level
  3. Event ID
  4. Event Source
  5. Category (Task #)
  6. Messages

This feature is available for Windows computers.

System Inventory

Use Check Inventory to take a snapshot of system inventory information. You can then view a snapshot, compare snapshots, and view a change log between snapshots to identify changes. Inventory information categories include:

  • System – Lets you view last boot time, last logon user, operating system, time zone, user information and more
  • Hardware – Shows you information on display driver, drive, manufacturer, memory, model, motherboard, network, and processor
  • Software – displays software name, vendor, install date, and user

The information is available at your fingertips without having to remote into the computer.

This feature is available for Windows and Mac computers.

View Event Logs

Get quick access to computer event logs by clicking the gear icon next to a computer in the web console and selecting “View Event Logs”.

Filter by event level, event type, date and Event ID.

This feature is currently available for Windows computers and coming soon for Mac.

1-TO-MANY Actions

Simplify endpoint management by instantly executing or scheduling tasks to multiple endpoints simultaneously.

Tasks include mass deployment, remote command, script execution, system reboot, and Windows updates.

Available for Windows (BAT, CMD, EXE, MSI) and Mac (PKG, SH).


View endpoint security protection status for Windows computers running Bitdefender, Windows Defender, Kaspersky, and more.

Ensure that your endpoints are protected.

You can also purchase and deploy Bitdefender Endpoint Security through your my.splashtop web console.


Remote access and control any device running on Android 8.0 and up. Unattended access means you can remote into your managed Android devices anytime, even without an end-user present.

Android brands that Splashtop supports includes Acer, Alcatel, Asus, Blackberry, Essential, Google, Honor, HTC, Huawei, Lenovo, LG, Motorola, Nokia, OnePlus, OPPO, Realmi, Samsung, Sony, Vivo, Xiaomi, ZTE, and more.

Unattended Android Access

Deploy the Android Streamer to Chromebook devices and launch remote access sessions to the Chromebooks at any time. Remotely view the screen of the Chromebook in real-time to support end-users.

(End-user must be present to accept the remote connection)

Remoet Access to Chrome

Remote Support also includes all these features:

  • Unlimited technicians
  • Unlimited concurrent sessions
  • Fast remote access
  • Unattended support
  • Endpoint security
  • Logging
  • Computer and User grouping
  • Group permissions
  • User management
  • 256-bit AES encryption File transfer (including Drag-and-Drop)
  • Remote print
  • Chat
  • Remote wake
  • Remote reboot
  • Session Recording
  • Audio
  • View multiple remote monitors on one screen
  • Two technicians can remote into one machine
  • Attended support
  • Access RDP Session
  • Unlimited, free, US-based phone and email support

Get started with a free trial or buy now!

Start your subscription today

Splashtop Remote Support

Save 15% by paying annually
Starting at
$40/ month
Billed annually at $479 for 25 computers
Starting at
$47.90/ month
Billed monthly for 25 computers
See all pricing
$40/month for 25 computers (billed annually at $479)
$60/month for 50 computers (billed annually at $719)
$80/month for 100 computers (billed annually at $959)
$160/month for 250 computers (billed annually at $1,919)
$260/month for 500 computers (billed annually at $3,119)
$340/month for 750 computers (billed annually at $4,079)
$400/month for 1,000 computers (billed annually at $4,799)
$600/month for 2,000 computers (billed annually at $7,199)
$800/month for 3,000 computers (billed annually at $9,599)
$1,000/month for 4,000 computers (billed annually at $11,999)
$1,200/month for 5,000 computers (billed annually at $14,399)
$1,400/month for 6,000 computers (billed annually at $16,799)
$1,600/month for 7,000 computers (billed annually at $19,199)
$1,800/month for 8,000 computers (billed annually at $21,599)
$2,000/month for 9,000 computers (billed annually at $23,999.00)
$2,200/month for 10,000 computers (billed annually at $26,399.00)
$2,400/month for 11,000 computers (billed annually at $28,799.00)
$2,600/month for 12,000 computers (billed annually at $31,199.00)
$47.90/month for 25 computers
$71.90/month for 50 computers
$95.90/month for 100 computers
$191.90/month for 250 computers
$311.90/month for 500 computers
$407.90/month for 750 computers
$479.90/month for 1,000 computers
$719.90/month for 2,000 computers
$959.90/month for 3,000 computers
$1,199.90/month for 4,000 computers
$1,439.90/month for 5,000 computers
$1,679.90/month for 6,000 computers
$1,919.90/month for 7,000 computers
$2,159.90/month for 8,000 computers
$2,399.90/month for 9,000 computers
$2,639.90/month for 10,000 computers
$2,879.90/month for 11,000 computers
$3,119.90/month for 12,000 computers
All $ prices shown in USD
All prices shown exclude any applicable taxes
Unlimited Technicians
Unlimited Concurrent Sessions
Fast Remote Access
Unattended Support
Attended Support *
Multi-Monitor Support
Priority Technical Support
Configurable Alerts/Actions
Windows Updates
Add-on: Bitdefender Endpoint Security with Splashtop

Purchase, deploy and manage Bitdefender endpoint security technology through Splashtop Remote Support.

Number of Endpoints Introductory Special – Save 20-34%
5-100 $1.20 / endpoint / month ($1.50 value)
105-3000 $0.99 / endpoint / month ($1.50 value)
3000+ Contact Us
Buy now and your discount will be locked in for future renewals.

Two flexible subscription options: month-to-month with no annual commitment or save by purchasing an annual subscription.

If you are looking for an on-premise remote support solution that you can install behind your firewall, see Splashtop On-Prem.

About Splashtop

Headquartered in San Jose, California and founded in 2006. Splashtop delivers the best-value remote access, remote support, and screen mirroring solutions. Splashtop remote access solutions are used by more than 200,000 businesses and more than 30 million users for more than 800 million sessions.

Why are our prices so low?

Splashtop is committed to providing the best value in remote computer access at prices up to 80% less than the competition. We do it with a hardworking team and our solutions cost less because we spend less on marketing and rely on our happy customers to help spread the word. Thanks for your support.

< Back to Splashtop Remote Support