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Splashtop Launches Splashtop On-Demand Support (SOS) for MSPs and IT Professionals

Simple, fast, and cost-effective Alternative to TeamViewer, LogMeIn Rescue, Cisco WebEx, and Citrix GotoAssist; Free for Non-Commercial Use

San Jose, CA — December 9, 2015 — Splashtop Inc., the worldwide leader in cross-device remote access, support, and collaboration, announces Splashtop On-Demand Support (SOS), a solution optimized for MSPs and IT professionals looking for a cost effective, best-in-class remote support solution. Unhappy with the escalating renewal prices and inadequate customer services of existing remote support solution, MSPs and ITs can now migrate to Splashtop On-Demand Support (SOS), enjoying the following benefits:

  • Cost Effective Solution at fraction of cost of alternative: $199 per technician per year

  • Fast – Splashtop is well known for its high performance with zero lag

  • Simple Ad-hoc, Attended Support Solution, with zero installation required by users

  • Seamless Connectivity Across Any Network

  • Robust security – TLS and 256-bit AES encryption

  • Built-in File Transfer

Splashtop On-Demand Support is also well integrated with different Remote Monitoring and Management (RMM), Professional Services Automation (PSA), and help desk solutions. Empowering ITs and MSPs to be more effective in servicing their customers.

“Over twenty thousand MSPs and ITs have adopted Splashtop Business and Splashtop Business for Remote Support,” said Mark Lee, Splashtop CEO. “Many have asked for ad-hoc, on-demand remote support capability, and we are excited to deliver SOS now.”

ITs and MSPs are already supporting millions of unattended computers using Splashtop Business and Splashtop Business for Remote Support by pre-installing Splashtop Streamers (agents). Now, Splashtop On-Demand Support (SOS) empowers ITs and MSPs to easily remote support customers on-demand, without pre-installing any Splashtop Streamer (agent). Now Splashtop offers a complete integrated solution for both unattended and attended remote support services.

Splashtop on-Demand Support is free for non-commercial use.

Learn More and sign up for free trial: https://www.splashtop.com/sos

About Splashtop
Splashtop Inc. delivers the best-in-class cross-screen productivity, support, and collaboration experience, bridging smartphones, tablets, computers, TVs, and clouds. Splashtop remote desktop services enable people to access and control their favorite apps, files, and data via their mobile devices. Collaboration products like Splashtop Classroom and Mirroring360 enable effective screen sharing 1-to-many across devices. More than 18 million people have downloaded Splashtop products from app stores, and manufacturing partners including HP, Lenovo, Dell, Acer, Sony, Asus, Toshiba, AMD, Intel and others have shipped Splashtop on more than 100 million devices. 

This top performing remote desktop and application access solution is a faster, easier, more cost effective way to address mobile VPN compatibility issues and RDP over WAN. Splashtop has won the prestigious “Most Innovative Product” award from PC World, “Best of What’s New” from Popular Science, ”Best of CES” award from LAPTOP Magazine, and is a Red Herring 100 North America finalist. Splashtop is distributed through MDM / MAM partners and additional resellers. The company is headquartered in San Jose, California with international offices in China, Japan, and Taiwan. For more information visit www.splashtop.com 

All brand names and product names are trademarks or registered trademarks of their respective companies.

Media Contact
Robert Ha
robert.ha@splashtop.com

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