Atera RMM and Splashtop Integration

Remote Access in Atera RMM

Atera RMM comes fully integrated with Splashtop to give technicians instant remote access to their managed computers. Technicians can remotely access computers right from within the Atera platform.

Additional Remote Support Solutions

Atera users often choose these other Splashtop solutions to supplement the Splashtop remote access that is included as part of Atera RMM.

Splashtop Remote Support Plus

Splashtop Remote Support technology is the basis of the remote access functionality in Atera. You can purchase a Remote Support Plus add-on package from Splashtop to extend that remote access functionality with productivity enhancing features:

  • Additional features including session recording, out-of-session file transfer, out-of-session chat, multi monitor support, share technician desktop, and two users can remote into the same computer concurrently
  • Create free accounts to give your end users remote access to their computers (up to the number of computers covered under your Remote Support Plus or Premium license)
  • If you’re an MSP, you can resell remote access and increase your MSP revenue by creating those end user remote access accounts
  • Unattended access to Android devices (available in Remote Support Premium)
  • Works with the Atera/Splashtop Streamer agent that is already deployed on your managed computers. No extra software install required on your managed computers

Start a free Splashtop Remote Support trial
See pricing and subscribe

Splashtop SOS

Atera users can also launch Splashtop SOS sessions from within the Atera platform. Splashtop SOS is the easiest way to provide remote support to devices not managed in your account, including mobile devices. No prior install needed. Instantly remote into your customer’s device with a simple session code. You can use Splashtop SOS to extend your service offering with these quick support features:

  • Get quick remote access to computers and mobile devices not managed under your Atera RMM account
  • Support an unlimited number of devices
  • Launch SOS remote support sessions from within the Atera console
  • No prior install needed on end-user device. When your customer needs support, direct them to run the Splashtop SOS app (one time executable file) to generate a 9-digit code that you can use to remote in
  • Integrates with ticketing/PSA systems, including Autotask, ServiceNow, Freshservice, and Zendesk

Start a free Splashtop SOS trial
See pricing and subscribe

You can also learn more about these solutions by contacting Splashtop Sales at 1-408-886-7177 or at sales@splashtop.com.

Resources

Splashtop Remote Access Solutions

Splashtop Business Access Remote Desktop Solution

Splashtop Business Access

Remote desktop for business professionals and small teams. Access your computer from anywhere, on any other device, just as if you’re right in front of it! Learn More »
Free Trial
No credit card required!
Buy Now
Starts at $5/month

Splashtop Remote Support

Splashtop Remote Support

Designed for MSPs, IT, and service providers to remotely support clients’ computers and servers. Includes unattended and attended access. Unlimited technicians and devices to remote from. Learn More »
Free Trial
No credit card required!
Buy Now
From $25/month for 25 computers

Splashtop On-Demand Support

Splashtop On-Demand Support (SOS)

Designed for MSPs, helpdesk, and service providers to provide attended/ad hoc support to clients. No remote desktop software installation needed, support an unlimited number of devices. Connect to clients’ computers and mobile devices with a simple 9-digit code Learn More »
Free Trial
No credit card required!
Buy Now
Starts at $199/year

Splashtop Enterprise

Splashtop Enterprise Remote Support

The best value on-premise solution for remote access, remote control, and remote support to any device. Give you and your team highly secure remote access.
Learn More »