IT & Help Desk Remote Support Archives

Best Remote Support Software for School Help Desks

Thursday, August 27, 2020

Today, much of the work done by students and teachers is done through school computers and personal devices. Additionally, more university and K-12 students are learning remotely than ever before. Students and faculty rely on their computers, laptops, tablets, and…

Remote Assistance for Windows, Mac, iOS, Android & Chromebook

Monday, August 17, 2020

Troubleshoot and resolve issues over a remote connection. Remotely access Windows, Mac, iOS, Android, and Chromebook devices with a session code to provide support. Today, people widely use a mix of Windows, Mac, iOS, Android, and Chromebook devices. Therefore, it’s…

Video: Enhance Distance Learning with Splashtop Remote Access for Students, Faculty, and IT

Thursday, August 6, 2020

Access to university computer resources is crucial for successful remote learning. Students need to be able to access lab computers, and faculty members must be able to access their workstations from home. Luckily, Splashtop makes all of this possible. Learn…

Remotely Access Chromebooks from Another Device

Thursday, July 23, 2020

Splashtop supports remote desktop connections to Chromebooks. Remotely access Chromebooks from another computer to provide remote support. Try it for free. Splashtop’s remote support tools have been the solution of choice for IT teams and MSPs who need to remotely…

Freshdesk-Splashtop Integration Enables Users to Deliver a Winning Customer Experience

Tuesday, March 31, 2020

Customer Experience (CX) is becoming the key brand differentiator across industries. We rely extensively on IT as a result of digital transformation shaping businesses in the last decade. That means today, a great deal of responsibility lies with IT support…

IT Teams – Enable Your Team to Work from Home with Remote Access

Thursday, March 12, 2020

Give your team remote access to their officer computers from their own devices. Provide remote support to your managed computers and servers. Integrate your remote access software with Active Directory and Single Sign-On (SSO). Get everything you need with Splashtop.…

Video: Freshworks Freshservice Remote Support with Splashtop

Thursday, February 20, 2020

Did you know you can start a remote support / remote access / remote control session to Windows and Mac computers right from within a Freshservice ticket? Freshworks remote support via Splashtop is easy to do and a cost-effective way…

5 Ways Splashtop Remote Support Tools Can Help as Your Business Grows in 2020

Wednesday, January 22, 2020

Splashtop is ready to support IT teams, support teams and MSPs with the best value, secure, and reliable remote computer access solution for the new year. Whether you’re looking to generate more revenue for your MSP business or looking for…

Remote Desktop in Freshservice – How to Set Up

Wednesday, December 11, 2019

IT help desk and support teams can use Splashtop from within a Freshservice ticket to launch a remote access session to provide instant support. Learn how to get started with this integration. Are you a Freshservice customer looking for the…

Splashtop Remote Desktop Integration with Freshservice – IT Chronicles Feature

Friday, September 6, 2019

Splashtop’s CTO and Co-founder, Phil Sheu, was featured in IT Chronicles to discuss Splashtop’s new remote access and control integration with Freshservice. The integration gives Freshservice users the ability to launch a remote access session to their client’s computer from…