Launch Remote Support Sessions from within your Freshdesk and Freshservice Tickets
Splashtop offers a 1-year free SOS license to Freshdesk and Freshservice accounts
Welcome to Splashtop!
Splashtop integrates with Freshservice and Freshdesk to enable you to initiate a remote connection from any device to your users’ Windows or Mac computers and provide support directly from within the ticket. When the remote access session is complete, session information is automatically logged into the ticket for future reference. Your users do not need to have any software pre-installed to be supported. You’ll also be able to take advantage of all features found in Splashtop SOS, including file transfer, remote reboot, chat, share technician desktop, and more. All remote sessions are fully encrypted.
You can save anywhere from 40% to over 75% compared to similar packages from LogMeIn and TeamViewer.
You’ll get the top features found in more expensive remote support solutions like LogMeIn Central, LogMeIn Rescue, and TeamViewer.
Splashtop is used by more than 20 million users worldwide.
Splashtop provides cloud and on-prem solutions.
Freshdesk and Freshservice accounts will get a 1-year free Splashtop SOS license.
Splashtop at Freshworks’ online event Experience IT 2020
Follow the steps below to get your 1-year free Splashtop SOS license
Step 1: Request a free license
Splashtop is offering Freshdesk and Freshservice accounts a 1-year free SOS license (1 per account) with the PSA ticketing and ITSM add-on. Register below to get your free license today! Free or trial Freshdesk/Freshservice subscriptions do not qualify for this offer.
Step 2: Start your free SOS trial
Get started with a 1-year free Splashtop SOS trial and you're good to go! No commitment and no credit card are required to sign up.
Provide attended and unattended remote support to your customers’ computers, tablets, and mobile devices. Connect the moment your user needs help with a simple 9-digit session code.
Pay per concurrent technician.
Support an unlimited number of end-user devices.
Support Windows, Mac, iOS, and Android devices.
TeamViewer is the volume leader in remote desktop access, remote support and collaboration solutions. However, TeamViewer has expensive commercial plans, and their free remote access product comes with a few caveats (such as limited feature set and blocked connections due to suspected commercial use)
On the other hand, Splashtop offers the same top remote access features (such as file transfer and multi monitor support), but in a variety of packages designed for specific use cases. This means you can get a remote access solution with all the features you need and at a much lower price. TeamViewer starts at $588/year*, while Splashtop Business Access (for easy remote access) starts at $60/year. Splashtop SOS (for on-demand remote support) starts at $199/year.
GoToAssist is a popular remote support software solution. Splashtop’s attended and unattended support solutions provide remote support features at a lower price. For example, Splashtop gives you remote access to mobile device screens and mobile to mobile access from Android to computers and live viewing iOS and Android screens.
Plus, when you purchase Splashtop, your price is locked in. You won’t need to worry about increased renewal costs. Just recently, GoToAssist raised the prices of their packages, more than tripling the renewal cost for many customers. Get the same top features at a better value with Splashtop.
GoToMyPC from LogMeIn is a popular remote access solution to access your Mac or PC from anywhere. Splashtop Business Access is available at a much lower price, less than half the cost of GoToMyPC and includes features that aren’t available in the base level GoToMyPC edition. In fact, you’ll save at least 75% a year on your remote access software cost when you choose Splashtop instead of GoToMyPC.
Remotely control your Windows and Mac computers with ease and save your budget by choosing Splashtop Business Access. With the most reliable remote connectivity platform, you won’t be disappointed. Work from home or anywhere in the world, on any of your devices. Splashtop Business Access makes it easier than ever to connect to other computers remotely. And you’ll save hundreds to thousands of dollars a year when compared to GoToMyPC.
LogMeIn Pro is one of the first names you may think of when it comes to remote access for business use but it’s very expensive. Save $250-$6,604 per year (depending on the number of computers you need to access) when you choose Splashtop Business Access instead.
Splashtop Business Access is the best performing and best value remote access software. With it, you will enjoy high definition remote desktop connections, easy access, top features, and full control over your remote computers. It is cross device and works across multiple operating systems (Windows, Mac, iOS & Android). Plus, you can even use a Chrome web browser on the host computer to initiate a remote session.
RemotePC is a software product for remote accessing computers. Splashtop Business Access gives you the same remote access capabilities to Windows and Mac computer, but with far more features and at a lower annual price.
Splashtop Business Access Pro gives you several top features not included in the RemotePC Team package, despite the Splashtop solution costing 80% less. Features include sharing your desktop via web link (screen sharing), remote reboot, two users remote accessing the same computer, and several user/computer management features.
“I have been trialing several options on remote access over the past month and Splashtop has been by far the best for our needs. Kudos to the Splashtop team for putting together a great package, with useful / practical options and at an affordable price. I need a product and company I can trust and rely on and your solution has been rock solid – keep up the good work.”
- Darryl Collins
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