Excellence in Customer Service

Get a world class customer service experience with Splashtop

At Splashtop, our mission is to provide you with world-class customer service, both pre-sales and after-sales (including support). We do that so we can build strong, long-lasting business partnerships with our customers. Splashtop’s number one priority will always be to ensure we provide you with the best customer service experience possible.

Easily get in touch with us

Unlike other remote access providers, Splashtop has support, sales, and customer success employees staffed all over the world so we can always be available to help you when you need it. We have customer service teams located in California, Japan, Taiwan, China, Singapore, and Amsterdam.

In addition to having a global customer service team, we make it easy for you to get in contact with a real person. New and existing customers can call Splashtop’s international phone lines to speak with a real person. On the other hand, if you have TeamViewer and need support, you have to submit a ticket and hope someone gets back to you.

Splashtop also offers chat support with real people during business days!

Want to get in contact with Splashtop now? Check out our Contact Us page to see all the ways you can get in touch with us.

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No-hassle subscription management

Easily change or cancel your subscription online in the Splashtop web console. Other companies, like TeamViewer, don’t allow you to cancel your subscription online, instead making you write a letter or try to reach someone in the company which is difficult to do.

With Splashtop, you can log in to your account, open your subscription settings, and modify your subscription or cancel it hassle-free.

Contact our Sales team for pricing or to start a free trial

Check out Splashtop’s remote access and remote support solutions for individuals, small teams, enterprises, IT, help desk, MSPs, and education! See all Splashtop Products and start a free trial now.

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