General Advisory: Guidance for Kaseya VSA Attack

Tuesday, July 6, 2021

While Splashtop has not been impacted, we know that organizations globally are concerned about the Kaseya VSA ransomware attack. Please note that new guidance is now available from Kaseya and they strongly suggest that you take the steps below to keep your systems secure.

System administrators are urged to immediately follow the recommendations listed in the articles below:
CISA-FBI Guidance for MSPs and their Customers Affected by the Kaseya VSA Supply-Chain Ransomware Attack
Kaseya Important Notice July 7th, 2021

Technical details about the ransomware attack are available here:
Kaseya Incident Overview & Technical Details
REvil ransomware attack against MSPs and its clients around the world

This attack impacts Kaseya customers using the on-premises version of Kaseya VSA. Kaseya has not found any evidence to suggest that SaaS customers were compromised.

Please note that there is no evidence to suggest that Splashtop or it’s customers were impacted by the recent attack on Kaseya. The Splashtop security team monitors and evaluates security risks and vulnerabilities reported in the industry and takes immediate action when warranted. Splashtop has taken multiple actions to protect Splashtop and our customers. We will continue to monitor our environment closely to ensure we take every precaution to keep our customers and their data safe and secure.

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