Two professionals collaborating on device management strategies with a laptop and smartphone, representing the efficiency of Autonomous Endpoint Management (AEM).

為何 IT 與 MSP 團隊偏好 Splashtop AEM 而非 Action1？

利用內建修補程式、遠端支援和 AI 輔助自動化簡化 IT

A Complete Action1 Alternative Built for Modern IT Teams

Action1 provides cloud-based patching and vulnerability management with browser-based remote access. While it helps smaller teams get started, customer support and advanced features add cost and complexity as you scale.

Splashtop Autonomous Endpoint Management (AEM) delivers a complete solution for IT teams of all sizes, combining patching, remote support, automation, and compliance in one platform with enterprise-grade customer support included for every customer.

Splashtop AEM vs Action1 Feature Comparison

Feature	Action1	Splashtop AEM
Patch Management for Win and macOS, and Third-Party Apps	✔	✔
Vulnerability Management	✔	✔ Additionally includes AI-powered summaries of CVEs and KEVs that assess impact and recommend prioritized remediation actions.
Automation & Scripting	✔	✔
Remote Access/Control	✔ Unattended, browser-based remote access. ✗ No file transfer or background tools	✔ Full attended and unattended remote access and control. Features like file transfer, background tools, chat, session recording, and more
Reporting	✔	✔
Customer Support	✔ Free tier includes community/discord support. Enterprise support fees become mandatory after 200 endpoints.	✔ Phone, email, and chat support included for every customer with no minimums or mandatory fees.

What Customers Achieve with AEM

20 分鐘 → 3 分鐘進行修補和修正

我必須管理每個端點上安裝的 Action1 和 Splashtop，並在控制台之間切換執行不同的任務。現在我可以只使用 Splashtop 作為我日常處理所有工作的工具。以前修復問題需要 20 分鐘，現在只需要不到 5 分鐘。

~ C.M. 電腦西北

What Customers Achieve with AEM

Multiple tools replaced → 1 unified platform

I moved everything into Splashtop — patching, antivirus, remote access. It’s just easier to manage when it’s all in one place. Also, compared to other tools we evaluated, Splashtop gives us what we need at a fraction of the cost.

~ School’s Technology Director

What Customers Achieve with AEM

15 hrs/week saved per IT team

With Splashtop, IT staff cut ticket resolution times by 30 minutes per case, enabling each user to reclaim up to 15 hours per week.

~IT Manager, pb2 Architecture + Engineering

What Customers Achieve with AEM

不遺漏修補程式，全自動更新

Splashtop 自動化拯救了我的理智。它可以讓我們的環境保持修補、安全和合規，而無需我去追逐更新。儀錶板讓一切一目了然。

~ 高等教育, 中型市場

Why Splashtop AEM Over Action1?

Broad OS and device coverage with unattended access and control for Windows, macOS, Linux, Android, servers, and virtual machines.
Real-time patching for Windows and macOS, including third-party and custom applications
AI-powered vulnerability insights that help IT teams identify risks, assess impact, and prioritize remediation
Streamlines maintenance with policy-based automation to schedule or instantly execute scripts and actions across multiple endpoints simultaneously
Superior support is included for every customer, while Action1 requires paid enterprise support beyond 200 endpoints
Scalable and reliable, proven in organizations managing hundreds of thousands of devices

Ready to Simplify IT?

One platform for secure remote support, real-time patching, and endpoint automation, with superior customer support included at no additional cost.