AnyDeskは「高速リモートデスクトップアプリケーション」として知られ、ウェブサイトの訪問者に対して「リモートアクセス」を再考するよう呼びかけています。しかし、市場には他にもリモートアクセスソフトウェアがあります。これは疑問を提起します: AnyDeskは何に使われ、私のビジネスにとって最適な選択なのでしょうか？
So, it’s time to explore the pros and cons of AnyDesk, its features, and how it compares to competitors like Splashtop. Let’s begin.
AnyDeskとは何ですか？
AnyDesk is a remote access and support solution that lets users access and control their computers remotely. Like many remote access platforms, it provides cross-platform access and control via computers, smartphones, and tablets, which enables users to connect to their work computers when working remotely or on the go. This has made it a choice for remote workers and IT support teams, as it enables access to remote devices.
How Does AnyDesk Work?
At a basic level, AnyDesk works by creating a remote session between two devices through the AnyDesk client. One user runs or installs the application on their device, and the remote device is identified by a unique AnyDesk ID or a custom alias.
The typical workflow looks like this:
A user installs or launches the AnyDesk client: The software runs on the local and remote devices involved in the session. Depending on the use case, this may be a one-time support session or part of an ongoing remote access setup.
The remote device is identified by an AnyDesk ID or alias: Each endpoint has a unique identifier. This gives the connecting user a specific destination to enter when starting a session.
A remote user enters the ID to request access: The person initiating the connection types in the target device’s AnyDesk ID or alias and sends a session request.
The receiving user approves the connection: In an attended session, the person at the remote device typically sees a prompt and can grant or deny access. They may also control what permissions are allowed, such as screen viewing, keyboard and mouse control, file transfer, or clipboard access.
The remote session begins: Once approved, the connecting user can interact with the remote system based on the permissions granted. This is how IT teams troubleshoot issues, employees access office computers, or admins manage remote systems.
For unattended access, the workflow is slightly different. Admins or authorized users can configure access credentials in advance so approved users can connect without someone needing to accept the session each time. In business environments, this is often used for server management, after-hours support, and access to assigned workstations.
What Is AnyDesk Used For?
リモートアクセスとサポートソリューションとして、AnyDeskは複数の業界でビジネスにとって魅力的な用途を持っています。これには以下が含まれます:
ITサポート：リモートサポートソフトウェアは、ITサポートエージェントがどこからでもエンドユーザーデバイスに接続できるようにし、リモートで作業する際やリモートワーカーをサポートする際に、サポート、トラブルシューティング、メンテナンスを簡単に行えるようにします。
リモートワーク: リモートアクセスツールは、リモートおよびハイブリッドワーカーが好みのデバイスから仕事用コンピュータや専門ツールに接続するのを助けます。
コラボレーション: リモートアクセスにより、複数のユーザーが同じデバイスに接続し、プロジェクトでの安全なリモートコラボレーションを可能にします。
サーバー管理: リモートアクセスにより、管理者はサーバーへのアクセスを簡単に管理できるため、セキュリティが向上します。
リモートトレーニング: リモートアクセスは、どこからでもどのデバイスでも新しい従業員が実践的なトレーニングを受けることができるため、強力なトレーニングツールにもなります。
Key AnyDesk Features
AnyDesk includes a set of core remote desktop features designed for remote access, remote support, and basic collaboration. For IT teams and businesses evaluating the platform, it helps to look at these features in terms of day-to-day support workflows, device access needs, and administrative control.
Common AnyDesk features include:
Remote desktop control: Lets users connect to and control another computer over the internet. This is the core function for remote work, troubleshooting, and offsite support.
File transfer: Supports moving files between local and remote devices during a session, which can be useful for sending logs, installers, documents, or patches.
Unattended access: Allows authorized users to connect to a device when no one is physically present at the remote machine. This is commonly used for managed endpoints, servers, and after-hours IT maintenance.
Cross-platform access: AnyDesk is used across major platforms, making it possible to connect between different operating systems depending on the deployment scenario.
Address book: Helps users organize saved devices and contacts, which can simplify repeat connections for support teams or users accessing the same systems regularly.
Remote printing: In supported workflows, users can print documents from a remote session to a local printer.
Session recording: Lets organizations keep a record of remote sessions for documentation, internal review, or audit-related processes.
Permission controls: Admins or users can limit what a remote party is allowed to do during a session, such as controlling the keyboard and mouse or transferring files.
Collaboration tools: Depending on the use case, AnyDesk can support shared sessions and communication features that help technicians and end users work through issues together.
Is AnyDesk Free?
Yes, AnyDesk does offer a free option, but it is intended for personal use only. That can make it a workable choice for individual users who need occasional remote access to a home PC or want to help a friend or family member with a simple support issue.
For professional, commercial, or business use, AnyDesk requires a paid plan. This distinction matters for IT teams, support organizations, and businesses evaluating remote access tools for ongoing operations, since business use typically requires licensing, administrative controls, and support features that go beyond casual use.
The free version can be useful for light, non-commercial scenarios, but the AnyDesk free version comes with limitations that may affect reliability and manageability in a business environment, including:
Use restricted to personal, non-commercial purposes
Fewer business-oriented administrative and management capabilities
Limited suitability for standardized IT support workflows
Constraints that make it less practical for teams managing multiple users or devices
In practice, the free plan is best viewed as a basic entry point rather than a long-term option for organizations. If a business needs consistent remote support, unattended access across multiple endpoints, centralized oversight, or broader operational control, a paid plan is typically necessary.
AnyDesk Pricing: How Much Does AnyDesk Cost?
AnyDesk offers a free version for personal use, but business users need a paid plan. Its main paid plans include Solo, Standard, Advanced, and Ultimate.
Current listed pricing includes:
Solo: [$28.90/month], billed annually
Standard: [$49.90/month], billed annually
Advanced: [$111.90/month], billed annually
Ultimate: Custom pricing
AnyDesk’s pricing has also increased in recent years. Earlier listed pricing showed Solo at $24.90/month, Standard at $42.90/month, and Advanced at $90.90/month. Compared to those previous prices, the current listed rates represent increases of about 16% for Solo, 16% for Standard, and 23% for Advanced.
AnyDeskは安全ですか？潜在的なセキュリティリスクの探索
サイバーセキュリティは多くの企業にとって最優先事項であり、セキュアリモートアクセスソリューションを見つけることが重要です。目標は、ユーザーが簡単にデバイスに接続できるようにすることであり、ハッカーやその他の悪意のある人物を招き入れることではありません。
AnyDesk には、シングルサインオン（SSO）、2段階認証、Identity and Access Management（IAM）など、多くのセキュリティ機能が含まれていますが、過去にセキュリティ侵害を経験しています。2024年2月にはサイバー攻撃を受け、数千件の資格情報が盗まれてダークウェブで販売される被害が発生しました。これは可能な限り迅速に対処されましたが、AnyDeskの脆弱性については引き続き注意しておくことが重要です。
さらに、AnyDesk詐欺は、ハッカーや詐欺師がフィッシングキャンペーンに利用しているため、繰り返しの脅威となっています。
AnyDeskの長所と短所
AnyDeskには多くの強みがありますが、考慮すべきいくつかの弱点もあります。両方を理解することは、情報に基づいた購入決定を行うために重要です。
AnyDeskを使用すると、ユーザーはデバイスに接続してリモートで作業できます。ファイル転送、リモート印刷、Wake-on-LAN、セッション録画、多要素認証などの機能が含まれています。
However, there are also some downsides. AnyDesk users have reported concerns such as buggy performance, security risks, difficulty canceling, and a general lack of transparency from the company. While the free version may be tempting, its lack of features means users will only get the bare minimum functionality out of it and may want to invest in a more powerful solution.
AnyDesk Limitations for Business Use
AnyDesk can be useful for remote desktop access and remote support, but businesses should evaluate whether it fits the way their teams manage users, devices, security, and support workflows at scale.
Here are a few areas to consider:
Pricing and plan requirements can become more complex as teams grow: A plan that fits a small team may need to be reevaluated as the organization adds users, concurrent sessions, managed devices, or business features.
Security depends on consistent configuration and usage: Any remote access tool should be configured with strong authentication, permission controls, access policies, and user training. If employees grant access too broadly or admins do not enforce consistent settings, risk increases.
Administrative needs vary by organization: Businesses with multiple technicians, departments, or locations should confirm whether their plan includes the user management, permission controls, role oversight, and account administration they need.
Audit and support requirements may become more important at scale: IT teams may need detailed session visibility, consistent recording policies, clear accountability, and support workflows that align with internal policies or compliance expectations.
Remote support may require more than remote desktop access: Some teams need more than the ability to connect to a device. They may need structured technician workflows, attended and unattended support options, service desk processes, and centralized controls for day-to-day help desk operations.
Endpoint management may be a separate requirement: Businesses that also need visibility into device health, patch status, software inventory, alerts, or remediation may need endpoint management capabilities in addition to remote access.
In practice, AnyDesk may not be the best fit when an organization wants to standardize remote work access, IT support, and endpoint management under a broader operational workflow. That is often when IT decision-makers start comparing alternatives based on administration, security controls, support processes, endpoint visibility, and long-term cost predictability.
When Should You Consider an AnyDesk Alternative?
Teams and businesses should consider AnyDesk alternatives when remote access becomes part of a broader IT workflow.
That usually happens when teams need more than the ability to connect to a device. They may need stronger administration, more predictable costs, better support workflows, or endpoint management capabilities that help IT teams keep distributed devices secure and operational.
You may want to compare AnyDesk alternatives if:
Your IT team supports employees, customers, or managed devices across multiple locations.
You need centralized control over users, devices, permissions, and technician access.
You want clearer visibility into support activity, session history, and remote access usage.
Your organization needs both attended support and unattended access for day-to-day IT operations.
Pricing becomes harder to predict as you add users, sessions, managed devices, or business features.
You want remote access and endpoint management capabilities in a more unified workflow.
Your team needs visibility into device health, patch status, software inventory, alerts, or remediation.
SplashtopがAnyDeskをパフォーマンス、セキュリティ、コストで上回る方法
If you’re considering investing in a powerful remote access solution, then you'll want the best AnyDesk alternative. When you compare the reviews, features, pricing, support, and more, one name stands out above the rest: Splashtop.
Splashtopのリモートアクセスとサポートソリューションは、どのデバイスからでも迅速でシームレスかつ強力なリモート接続を可能にし、チーム、従業員、ITエージェントが外出先でも効率的に作業できるようにします。Splashtopは、その信頼性、高いパフォーマンス、カスタマーサポートのおかげで、ユーザーから一貫して高い評価を受けており、人気の選択肢となっています（そしてそれには理由があります）。
Splashtopはセキュリティを考慮して設計されており、セキュリティ機能、多要素認証、セッションアイドルタイムアウト、リモート接続通知、侵入検知と防御メカニズムなど、幅広い高度な機能を備えています。その結果、SplashtopはISO/IEC 27001、SOC 2、GDPRなど、幅広い基準と規制に完全に準拠しており、業界全体の企業にとって安全な選択肢となっています。
As for the cost, Splashtop is one of the most price-effective solutions on the market. Splashtop’s pricing begins at $6/month for the Solo plan, and even the higher-tiered Performance plan is only $13/month – nearly a third of what AnyDesk charges for its Standard plan!
なぜユーザーはAnyDeskよりもSplashtopを好むのか: 実際の顧客からの洞察
もちろん、機能や価格を比較することは重要ですが、最も重要なのは顧客の声です。
レビューを見ると、Splashtopは常に高い顧客評価を受けており、Capterra、Trustpilot、Gartner Peer Insightsで平均4.7の評価を受けており、AnyDeskよりも高いスコアを獲得しています。
ユーザーはSplashtopを愛しており、その使いやすさ、機能、効率、カスタマーサポート、および手頃な価格を称賛しています。AnyDeskからSplashtopに切り替えた人々は、それを強くお勧めします。では、なぜAnyDeskをダウンロードするのか、Splashtopがすべてをこなせるのに？
より安全で手頃なリモートアクセスソリューションをお探しですか？今すぐSplashtopを始めましょう！
信頼性が高く、手頃な価格で効率的なリモートアクセスソリューションを求めるとき、選択は明確です。Splashtopは、比類のないリモートアクセス機能とユーザーフレンドリーなインターフェースを提供し、素晴らしいカスタマーサポートチームに支えられ、どのビジネスにも手頃な価格で提供されます。
Splashtopを使用すると、従業員は自宅のラップトップ、コーヒーショップのスマートフォン、空港のタブレットなど、どこにいてもリモートデバイスにアクセスできます。ITサポートエージェントは、エンドユーザーデバイスにリモートでアクセスでき、リモートトラブルシューティングを対面サポートと同じくらい簡単にします。これにより、組織全体の従業員がいつでもどこでもプロジェクトに取り組み、協力することが容易になります。
Ready to experience Splashtop for yourself? Get started with a free trial today.
