AnyDesk noemt zichzelf "de snelle remote desktop-applicatie" en roept de bezoekers van zijn website op om "remote access opnieuw te verbeelden." Het is echter niet de enige remote access software op de markt. Dit roept de vraag op: Waar wordt AnyDesk voor gebruikt, en is het de beste keuze voor mijn bedrijf?
So, it’s time to explore the pros and cons of AnyDesk, its features, and how it compares to competitors like Splashtop. Let’s begin.
Wat is AnyDesk?
AnyDesk is a remote access and support solution that lets users access and control their computers remotely. Like many remote access platforms, it provides cross-platform access and control via computers, smartphones, and tablets, which enables users to connect to their work computers when working remotely or on the go. This has made it a choice for remote workers and IT support teams, as it enables access to remote devices.
How Does AnyDesk Work?
At a basic level, AnyDesk works by creating a remote session between two devices through the AnyDesk client. One user runs or installs the application on their device, and the remote device is identified by a unique AnyDesk ID or a custom alias.
The typical workflow looks like this:
A user installs or launches the AnyDesk client: The software runs on the local and remote devices involved in the session. Depending on the use case, this may be a one-time support session or part of an ongoing remote access setup.
The remote device is identified by an AnyDesk ID or alias: Each endpoint has a unique identifier. This gives the connecting user a specific destination to enter when starting a session.
A remote user enters the ID to request access: The person initiating the connection types in the target device’s AnyDesk ID or alias and sends a session request.
The receiving user approves the connection: In an attended session, the person at the remote device typically sees a prompt and can grant or deny access. They may also control what permissions are allowed, such as screen viewing, keyboard and mouse control, file transfer, or clipboard access.
The remote session begins: Once approved, the connecting user can interact with the remote system based on the permissions granted. This is how IT teams troubleshoot issues, employees access office computers, or admins manage remote systems.
For unattended access, the workflow is slightly different. Admins or authorized users can configure access credentials in advance so approved users can connect without someone needing to accept the session each time. In business environments, this is often used for server management, after-hours support, and access to assigned workstations.
What Is AnyDesk Used For?
Als een remote access en support oplossing heeft AnyDesk verschillende toepassingen die het aantrekkelijk maken voor bedrijven in meerdere sectoren. Deze omvatten:
IT-support: Remote support software stelt IT-supportagenten in staat om verbinding te maken met eindgebruikersapparaten vanaf elke locatie, op hun voorkeursapparaten, waardoor het gemakkelijk is om support, probleemoplossing en onderhoud te bieden bij het werken op afstand of het ondersteunen van remote workers.
Remote werk: Remote access tools helpen remote en hybride werknemers verbinding te maken met hun werkcomputers en gespecialiseerde tools vanaf hun voorkeursapparaten.
Samenwerking: Remote access stelt meerdere gebruikers in staat om verbinding te maken met hetzelfde apparaat, waardoor veilige remote samenwerking aan projecten mogelijk is.
Serverbeheer: Remote access maakt het gemakkelijk voor beheerders om toegang tot hun servers te beheren, waardoor de beveiliging wordt verbeterd.
Remote training: Remote access kan ook een krachtig trainingsinstrument zijn, omdat het nieuwe medewerkers in staat stelt om hands-on training te ontvangen vanaf elke locatie en op elk apparaat.
Key AnyDesk Features
AnyDesk includes a set of core remote desktop features designed for remote access, remote support, and basic collaboration. For IT teams and businesses evaluating the platform, it helps to look at these features in terms of day-to-day support workflows, device access needs, and administrative control.
Common AnyDesk features include:
Remote desktop control: Lets users connect to and control another computer over the internet. This is the core function for remote work, troubleshooting, and offsite support.
File transfer: Supports moving files between local and remote devices during a session, which can be useful for sending logs, installers, documents, or patches.
Unattended access: Allows authorized users to connect to a device when no one is physically present at the remote machine. This is commonly used for managed endpoints, servers, and after-hours IT maintenance.
Cross-platform access: AnyDesk is used across major platforms, making it possible to connect between different operating systems depending on the deployment scenario.
Address book: Helps users organize saved devices and contacts, which can simplify repeat connections for support teams or users accessing the same systems regularly.
Remote printing: In supported workflows, users can print documents from a remote session to a local printer.
Session recording: Lets organizations keep a record of remote sessions for documentation, internal review, or audit-related processes.
Permission controls: Admins or users can limit what a remote party is allowed to do during a session, such as controlling the keyboard and mouse or transferring files.
Collaboration tools: Depending on the use case, AnyDesk can support shared sessions and communication features that help technicians and end users work through issues together.
Is AnyDesk Free?
Yes, AnyDesk does offer a free option, but it is intended for personal use only. That can make it a workable choice for individual users who need occasional remote access to a home PC or want to help a friend or family member with a simple support issue.
For professional, commercial, or business use, AnyDesk requires a paid plan. This distinction matters for IT teams, support organizations, and businesses evaluating remote access tools for ongoing operations, since business use typically requires licensing, administrative controls, and support features that go beyond casual use.
The free version can be useful for light, non-commercial scenarios, but the AnyDesk free version comes with limitations that may affect reliability and manageability in a business environment, including:
Use restricted to personal, non-commercial purposes
Fewer business-oriented administrative and management capabilities
Limited suitability for standardized IT support workflows
Constraints that make it less practical for teams managing multiple users or devices
In practice, the free plan is best viewed as a basic entry point rather than a long-term option for organizations. If a business needs consistent remote support, unattended access across multiple endpoints, centralized oversight, or broader operational control, a paid plan is typically necessary.
AnyDesk Pricing: How Much Does AnyDesk Cost?
AnyDesk offers a free version for personal use, but business users need a paid plan. Its main paid plans include Solo, Standard, Advanced, and Ultimate.
Current listed pricing includes:
Solo: [$28.90/month], billed annually
Standard: [$49.90/month], billed annually
Advanced: [$111.90/month], billed annually
Ultimate: Custom pricing
AnyDesk’s pricing has also increased in recent years. Earlier listed pricing showed Solo at $24.90/month, Standard at $42.90/month, and Advanced at $90.90/month. Compared to those previous prices, the current listed rates represent increases of about 16% for Solo, 16% for Standard, and 23% for Advanced.
Is AnyDesk veilig? Verkennen van potentiële beveiligingsrisico's
Cyberbeveiliging blijft een topprioriteit voor veel bedrijven, dus het is van vitaal belang om een veilige oplossing voor externe toegang te vinden – het doel is om gebruikers gemakkelijk verbinding te laten maken met hun apparaten, niet om hackers en andere kwaadwillenden binnen te laten.
Hoewel AnyDesk veel beveiligingsfuncties bevat, zoals single sign-on (SSO), twee-factor-authenticatie en Identity and Access Management (IAM), heeft het in het verleden te maken gehad met beveiligingsinbreuken. In februari 2024 werd het getroffen door een cyberaanval waarbij duizenden inloggegevens werden gestolen en verkocht op het dark web. Hoewel dit zo snel mogelijk is aangepakt, is het nog steeds belangrijk om op de hoogte te zijn van de AnyDesk-vulnerability.
Bovendien zijn AnyDesk scams een terugkerende bedreiging geweest, aangezien hackers en oplichters het hebben uitgebuit voor phishingcampagnes.
Voors en tegens van AnyDesk
Hoewel AnyDesk veel sterke punten heeft, zijn er ook verschillende zwakke punten die in overweging moeten worden genomen. Het begrijpen van beide is belangrijk om een weloverwogen aankoopbeslissing te nemen.
Met AnyDesk kunnen gebruikers verbinding maken met hun apparaten en op afstand werken. Het bevat functies zoals bestandsoverdracht, remote printing, Wake-on-LAN, sessie-opname, multi-factor authenticatie, en meer.
However, there are also some downsides. AnyDesk users have reported concerns such as buggy performance, security risks, difficulty canceling, and a general lack of transparency from the company. While the free version may be tempting, its lack of features means users will only get the bare minimum functionality out of it and may want to invest in a more powerful solution.
AnyDesk Limitations for Business Use
AnyDesk can be useful for remote desktop access and remote support, but businesses should evaluate whether it fits the way their teams manage users, devices, security, and support workflows at scale.
Here are a few areas to consider:
Pricing and plan requirements can become more complex as teams grow: A plan that fits a small team may need to be reevaluated as the organization adds users, concurrent sessions, managed devices, or business features.
Security depends on consistent configuration and usage: Any remote access tool should be configured with strong authentication, permission controls, access policies, and user training. If employees grant access too broadly or admins do not enforce consistent settings, risk increases.
Administrative needs vary by organization: Businesses with multiple technicians, departments, or locations should confirm whether their plan includes the user management, permission controls, role oversight, and account administration they need.
Audit and support requirements may become more important at scale: IT teams may need detailed session visibility, consistent recording policies, clear accountability, and support workflows that align with internal policies or compliance expectations.
Remote support may require more than remote desktop access: Some teams need more than the ability to connect to a device. They may need structured technician workflows, attended and unattended support options, service desk processes, and centralized controls for day-to-day help desk operations.
Endpoint management may be a separate requirement: Businesses that also need visibility into device health, patch status, software inventory, alerts, or remediation may need endpoint management capabilities in addition to remote access.
In practice, AnyDesk may not be the best fit when an organization wants to standardize remote work access, IT support, and endpoint management under a broader operational workflow. That is often when IT decision-makers start comparing alternatives based on administration, security controls, support processes, endpoint visibility, and long-term cost predictability.
When Should You Consider an AnyDesk Alternative?
Teams and businesses should consider AnyDesk alternatives when remote access becomes part of a broader IT workflow.
That usually happens when teams need more than the ability to connect to a device. They may need stronger administration, more predictable costs, better support workflows, or endpoint management capabilities that help IT teams keep distributed devices secure and operational.
You may want to compare AnyDesk alternatives if:
Your IT team supports employees, customers, or managed devices across multiple locations.
You need centralized control over users, devices, permissions, and technician access.
You want clearer visibility into support activity, session history, and remote access usage.
Your organization needs both attended support and unattended access for day-to-day IT operations.
Pricing becomes harder to predict as you add users, sessions, managed devices, or business features.
You want remote access and endpoint management capabilities in a more unified workflow.
Your team needs visibility into device health, patch status, software inventory, alerts, or remediation.
Hoe Splashtop AnyDesk overtreft in prestaties, beveiliging en kosten
If you’re considering investing in a powerful remote access solution, then you'll want the best AnyDesk alternative. When you compare the reviews, features, pricing, support, and more, one name stands out above the rest: Splashtop.
Splashtop’s remote access en support oplossingen maken snelle, naadloze en sterke remote connectiviteit mogelijk vanaf elk apparaat, overal, waardoor teams, medewerkers en IT-agenten efficiënt kunnen werken terwijl ze onderweg zijn. Splashtop ontvangt consequent hoge lof van gebruikers, dankzij zijn betrouwbaarheid, hoge prestaties en klantenondersteuning, waardoor het een populaire keuze is (en terecht).
Splashtop is ook ontworpen met veiligheid in gedachten en heeft een breed scala aan geavanceerde beveiligingsfuncties, waaronder multi-factor authenticatie, sessie inactiviteitstijd, meldingen van externe verbindingen, inbraakdetectie en verdedigingsmechanismen, en meer. Als resultaat is Splashtop volledig compliant met een breed scala aan normen en regelgeving, waaronder ISO/IEC 27001, SOC 2, AVG, en meer, waardoor het een veilige keuze is voor bedrijven in verschillende sectoren.
As for the cost, Splashtop is one of the most price-effective solutions on the market. Splashtop’s pricing begins at $6/month for the Solo plan, and even the higher-tiered Performance plan is only $13/month – nearly a third of what AnyDesk charges for its Standard plan!
Waarom Gebruikers de Voorkeur Geven aan Splashtop boven AnyDesk: Inzichten van Echte Klanten
Natuurlijk is het vergelijken van functies en prijzen allemaal goed en wel, maar wat het meest telt is wat de klanten zeggen.
Als je naar de reviews kijkt, ontvangt Splashtop consequent hoge klantbeoordelingen, met een gemiddelde van 4,7 van de 5 op Capterra, Trustpilot en Gartner Peer Insights, en scoort hoger dan AnyDesk.
Gebruikers zijn dol op Splashtop en prijzen het vanwege het gebruiksgemak, de functies, de efficiëntie, de klantenservice en de betaalbaarheid. Wie is overgestapt van AnyDesk naar Splashtop beveelt het ten zeerste aan. Dus waarom zou u AnyDesk downloaden als Splashtop alles kan?
Op zoek naar een Veiliger & Betaalbaardere Oplossing voor Externe Toegang? Begin Vandaag met Splashtop!
Wanneer je een betrouwbare, betaalbare en efficiënte remote access oplossing wilt, is de keuze duidelijk. Splashtop biedt ongeëvenaarde remote access functies en een gebruiksvriendelijke interface, ondersteund door een ongelooflijk klantenserviceteam en beschikbaar tegen een prijs die betaalbaar is voor elk bedrijf.
Met Splashtop kunnen je medewerkers hun externe apparaten overal bereiken, of ze nu werken vanaf een laptop thuis, een smartphone in het café, of een tablet op de luchthaven. IT-ondersteuningsagenten kunnen op afstand toegang krijgen tot eindgebruikersapparaten, waardoor probleemoplossing op afstand net zo eenvoudig is als persoonlijke ondersteuning. Dit maakt het gemakkelijk voor medewerkers binnen een organisatie om altijd en overal aan projecten te werken en samen te werken.
Ready to experience Splashtop for yourself? Get started with a free trial today.
