Allow your IT admin to access this computer

  1. A small program is being downloaded to this computer right now.
    If the download didn’t start, click one of the links below to download manually.
    Windows download
    Mac download
    Android download
  2. Launch the downloaded program.
    It may be in your Downloads folder.
  3. Give the 9-digit number to your IT admin.

When you want to end the support session, be sure to quit the program.

This ensures your computer cannot be remotely accessed any more until you download and run the program again.


Remote access to iOS devices with Splashtop On-Demand Support is not currently available.
Click here to learn more about Splashtop On-Demand Support with Mobile.

Allow your IT admin to access this Android device

  1. Install the Splashtop On-Demand Support (SOS) app from the Google Play Store.
  2. Launch the SOS – Splashtop app.
  3. Give the 9-digit number to your IT admin.

When you want to end the support session, be sure to close the app.

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