Simplify Remote IT Support with Secure, Scalable Software

A cost-effective, secure remote access and support solution for IT teams to efficiently manage, control, and support endpoints.

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Secure Connections

Splashtop provides enterprise-grade security with 256-bit encryption, MFA, SSO, granular access controls, and session logging—helping IT teams meet standards like ISO 27001, SOC 2, GDPR, HIPAA, and more, without added overhead.

Superior User Experience

With reliable, low-latency connections, 4K streaming support, and an intuitive interface, Splashtop ensures a seamless experience for both technicians and end-users.

IT support helping via desktop with remote access software

Smarter Workflows, Faster Fixes

Enable faster, more efficient support with integrated workflows and multiple remote connection methods. Launch sessions directly from your ITSM tools, run background actions, monitor devices, and resolve issues quickly.

Consolidated Platform for IT Support

Whether you're scaling up or streamlining, Splashtop combines remote support, remote access, and endpoint management for all devices and operating systems into one comprehensive solution - saving time, reducing costs, and cutting complexity.

The Tools Your Team Needs to Support and Secure Devices

Attended & Unattended Support
Instantly connect to any device - whether a user is present or not. Provide on-demand support or access unattended systems for updates, troubleshooting, and routine maintenance.
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Autonomous Endpoint Management
Add-on endpoint management capabilities to efficiently monitor, manage, and update devices with real-time OS and third-party software patching, intuitive dashboards, inventory reporting and quick remediation tools.
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Advanced Security & Manageability
Level up your operations with enterprise-grade security and greater manageability with SSO, service desk, granular access control, IP whitelisting, cloud session recording, unattended Android support, and more.
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Endpoint Protection
Protect your endpoints from threats and mitigate risks of cyber-attacks with Splashtop AV and EDR, powered by Bitdefender.
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Help Your IT Team Deliver Better Remote Support, Every Day

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From Our Happy Customers

Our reliance on Intune for some endpoint management functionalities is supplemented by Splashtop, which fills critical gaps, including better visibility into and more control over software updates, and better documentation. In one platform, we are able to troubleshoot issues on any remote devices, proactively monitor systems, automate software patching, and ensure compliance.

IT Manager, pb2 Architecture + Engineering

From Our Happy Customers

We were trying AnyDesk on a few computers, but after using Splashtop, users' feedback was that the frame rate was far better and they had a more responsive experience. With Splashtop, our editors experience little or no lag, just as if they were in the office.

Mike Marsh, IT Manager, Warner Bros. International Television Production New Zealand

Choose a Remote Support Plan That Fits Your Needs

SOS

Attended and unattended remote support solution for computers and mobile devices.

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Enterprise

Enterprise-grade remote support and remote access solution with SSO, advanced security, service desk with advanced workflows and manageability. On-Prem version available.

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FAQs

What is remote IT support software?

Remote IT support software allows IT professionals to remotely access, diagnose, and resolve issues on a client’s computer or network without being physically present. This software enables support teams to provide immediate assistance, reducing downtime and improving efficiency. Splashtop is a leading option in this space, offering high-performance remote access with robust security features, making it ideal for both small businesses and large enterprises.

What are remote IT services?

Remote IT services involve providing technical support and IT management from a remote location. This can include troubleshooting software issues, managing servers, installing updates, and maintaining cybersecurity. Tools like Splashtop empower IT teams to deliver these services efficiently by allowing them to remotely access and manage a wide range of devices, ensuring that businesses can operate smoothly without the need for on-site visits.

How does remote IT support software work?

Remote IT support software works by allowing an IT professional to connect to a remote device via the Internet. Once connected, the technician can view and control the remote device as if they were physically present. Splashtop simplifies this process with easy-to-use features such as unattended access, file transfer, and session recording, all secured by robust encryption, ensuring that support is delivered efficiently and safely.

How do I choose the best remote support software?

When choosing the best remote support software, consider factors such as security, ease of use, compatibility with various operating systems, and the specific features offered. Look for software that provides secure remote access, multi-device support, and robust customer service. Splashtop excels in all these areas, offering a user-friendly interface, top-tier security, and the flexibility to support a wide range of devices, making it a strong contender for any business's remote support needs.

Is remote IT support software secure?

Can remote IT support software integrate with other IT management tools?

Yes, remote IT support software can often integrate with other IT management tools to create a seamless workflow. Splashtop, for example, offers integrations with various IT management platforms, allowing IT professionals to streamline their operations by combining remote support with other essential IT tasks such as monitoring, ticketing, and reporting. This integration capability enhances efficiency and provides a more comprehensive IT management solution.