Managing Windows Updates with Splashtop Remote Support Premium

IT professionals and MSPs know that it’s important to keep users’ computers up-to-date with Windows updates for security and compatibility reasons. Companies often use Windows update policies to ensure that updates are installed.

How can you be sure that all of your managed computers, on different versions of Windows, are up-to-date with important Windows updates?

Use the alerts and update management features in Splashtop Remote Support Premium to make sure your Windows computers, from Windows XP to Windows 10, are up-to-date and secure.

If you would like to try the features and steps below, you can start a free trial of Remote Support Premium.

Monitor Windows Update Status

With Splashtop Remote Support Premium, you can ensure that your managed computers’ Windows versions are up to date. You can:

  • Monitor the status of Windows update policy per computer and be alerted to possible issues such as when the “Microsoft Update” option is not selected or the “Important updates” setting is switched to any specific option (Install updates automatically, Download updates but let me choose when to install them, or Check for updates but let me choose whether to download and install them).
  • Monitor the status of available updates and be alerted when a pending update is detected. You can choose to be alerted to only pending Important updates, optional updates, or both.

These alerts can be set as part of an alert profile and applied to individual computers or groups of computers.

Windows Update Alerts

Check for and apply Windows updates for managed computers

With Splashtop Remote Support Premium you can remotely check the Windows Update status on your managed computers and manage updates by selecting the “Check for Updates” context menu item on any computer on the list in your management dashboard (without having to remote into the computer as a user).

Check Windows Update Status

Windows Update information displayed on the Updates page includes:

  • Last update
  • Current status
  • Update policy
  • Ability to check for updates
  • List of available updates
  • Options for restart after updates are installed (where applicable)
  • Set a notification if update install fails to complete

This is a great way to see the status of updates on an individual computer, select which updates are installed, and manage some additional options around the updates to ensure the best user experience and be sure that the updates do get installed.

The screenshot below shows what it looks like for an example computer.

Windows Update Properties

This video shows how to access the Windows Updates feature in Splashtop Remote Support Premium

Like what you see?

If you already have Remote Support Premium then give it a try now. Go to the Computers tab in your my.splashtop console at https://my.splashtop.com/computers to get started.

If you don’t have Remote Support Premium yet, you can try it free with no credit card required or buy it at a great price.

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