Position:   Director, Program Management
Duties:   (1) Lead product team (both headquarter and offshore/offsite offices), including: Develop product roadmaps and resource plans with upper management and with cross functional teams/departments; Create project plans as well as feature release plans and own delivery to milestones and deliverables; Define, scope, and manage projects including capacity planning, implementation and deployment; Escalate issues and risks to appropriate stakeholders and create mitigation plans; Oversee project delivery process with key contributors to help manage scope and prepare change requests; Assist management in assessing and prioritizing features/projects; Drive process optimization and identify opportunities for improving Splashtop’s SaaS service offering; Manage and lead globally dispersed teams through multiple communication levels and mediums throughout the organization as well as external collaborators / contractors; Develop and deliver project management and product development training to subordinates; Assess results of projects and incorporate improvements into the overall product development and project management processes. Contribute to continuous improvement projects for project documentation, templates, and Product Life Cycle (PLC) processes.

(2) Collaborate with MSP Advisory board, including: Engage with the board with current and upcoming product roadmap; Onsite in shadowing session with the board to identify and translate the pain points / hurdles into product usability improvements / enhancements; Assist management in assessing the advisory board members’ contribution and resourcefulness.

(3) Manage vendor / partner relationship and explore new partnerships to enrich Splashtop product’s portfolio adapting to customer’s demands/needs, including: Evaluate vendor / partner’s product offerings – capabilities, competencies, scalability, robustness, SLAs; Compliance (GDPR, HIPPA, SOC-2, etc.) – responsible to keep vendors / partners in check, making sure the adopted solution is compliant to Splashtop’s effort to various compliance schemes

Hours:   40 hours per week
Education & Experience:   Requires a BA degree in Computer Engineering or closely related, plus two-year work experience as a Sr. SW Engineer or SW Engineer Manager
Job site/Intv: San Jose, CA
Contact:   Winnie Fang, VP Finance
Splashtop Inc.
1054 S De Anza Blvd. STE 200
San Jose, CA 95129
Phone: 408-861-1088 x102
Posted:   Mar 1, 2019
Role Number:   348606831
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