How to get started: (you will also get these instructions in your email)
1. Sign up for a trial account
Already have Remote Support Basic or Plus?
If you already have a Remote Support Basic or Plus subscription, go to https://my.splashtop.com/premium/ to start a 7-day trial of Remote Support Premium.
2. Install the Splashtop Business app
Download and install the Business app on the computers / devices you want to connect from. Log in to the Business app with your Splashtop Account.
Note down the 12-digit deployment code found in your my.splashtop.com console (Management and Deployment) for the next step.
3. Install Android Streamer
Launch the Streamer app on the device and enter the 12-digit deployment code from Step 2.
Additional steps to enable remote control of supported Android devices
The device owner may need to grant privilege and/or install an add-on app to enable remote control of these devices.
Install Splashtop Add-On for supported devices: Install the Splashtop Add-On from the Google Play Store, or contact us if the device cannot access Google Play Store to request the APK file(s).
- Samsung Knox 2.7.1 or higher, Samsung Knox 2.7 or lower (In the add-on app, tap “Configure”, then “Grant System Privilege” and “Activate”)
- Lenovo Achilles, Lenovo Tablet, Lenovo Yoga, Lenovo Tab E7
- Honeywell, NextGen
- Sonim XP7, Sonim XP8
View-only support for other devices
For devices not listed above, you can connect in view-only mode. If you are using other devices and would like to enable remote control, please let us know the brand of your devices.
Ready to Buy?
Remote Support Premium now includes IoT / Unattended Android remote access. Premium plans start at $479/year for 25 devices and $719/year for 50 devices. See all packages and pricing at https://www.splashtop.com/remote-support/.
For more than 100 unattended Android devices, please contact us for special pricing.
The Splashtop Team